Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Andrew Kaska

Wichita,KS

Summary

Dynamic Senior Implementation Consultant at Oracle Health with a proven track record in enhancing user satisfaction by 20% through strategic workflow improvements. Skilled in Oracle Health systems and effective communication, I foster long-term client relationships and lead successful go-live projects, driving operational excellence and quality assurance in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Implementation Consultant

Oracle Health
Kansas City, MO
09.2021 - Current
  • Advanced internal workflows for clients through methodical assessments and tailored recommendations, resulting in significant enhancement of end-user satisfaction.
  • Implemented targeted strategies based on metrics to elevate user experience, streamline workflows, and enhance satisfaction by 20%.
  • Formed long-term client relationships through tailored support strategies, surpassing adoption goals with solution-oriented services.
  • Achieved success in fast-paced healthcare technology sectors utilizing superb technical knowledge, excellent communication, and efficient problem resolution.
  • Demonstrated leadership in delivering timely results for complex go-live projects.
  • Collaborated with executive leadership to develop system designs and workflow processes.

Quality Specialist

CSL PLasma
Wichita, KS
02.2016 - 09.2021
  • Monitored plasma processes to ensure adherence to organizational standards.
  • Conducted deviation investigations, identified root causes, and developed corrective actions.
  • Managed onboarding processes, and ensured training compliance.
  • Advised management and staff on QA standards.
  • Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
  • Oversaw calibration and maintenance of quality testing equipment to ensure precise measurements.

Education

Bachelor of Science - Health Services Management

Wichita State University
Wichita, Kansas
12.2019

Skills

  • Proficient in Oracle Health systems
  • Proficient in Cerner EHR systems
  • Experienced in Microsoft Office applications
  • Operational streamlining
  • Proficient in solution execution
  • Quantitative data interpretation
  • End-user training
  • Effective leadership
  • Professional mentorship
  • Troubleshooting solutions
  • Quality assurance
  • Effective communication

Certification

Certified Revenue Cycle Representative (CRCR)

Accomplishments

  • Implementation Excellence: Completed 25+ Oracle Health implementations with 100% client satisfaction
  • Recognition: Multiple awards for employee of the quarter for exceptional work
  • Innovation: Pioneered different strategies using expertise to deliver innovative recommendations
  • Leadership: Lead trainings and project initiatives to help improve satisfaction of at-risk clients
  • Mentorship: Facilitated onboarding with oncoming employees to formally transfer knowledge

Timeline

Senior Implementation Consultant

Oracle Health
09.2021 - Current

Quality Specialist

CSL PLasma
02.2016 - 09.2021

Bachelor of Science - Health Services Management

Wichita State University

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