Andrew Kaufmann
Manitowoc,WI
Summary
I have a strong work ethic with a wealth of knowledge in the business world, strong people skills that allow me to collaborate well within a team setting. As well as a quick ability to learn and adapt to a new job or task and become proficient in a short time period.
Overview
4
4
years of professional experience
Work History
Cashier
Kwik Trip
Manitowoc, WI
12.2022 - Current
- Worked on the register to help fulfill customers transactions.
- Would regularly drop registers with big bills to ensure proper cash control
- Followed protocols and procedures to ensure drawers are accurate.
Customer Service Representative Intern
State Farm Todd Glover Agency
Manitowoc, WI
06.2021 - 06.2022
- Answered calls regarding claims and directed to licensed coworker to help with claim.
- Would send reminder calls and texts to policy holders regarding payments so policies would not lapse.
- Called policy holders regarding Drive Safe and Save program to have them sign up for policy discounts.
Debt Collector
Americollect
Manitowoc, WI
06.2020 - 05.2021
- Made outbound and received inbound calls from customers and processed payments to close debted accounts.
- Empathized with customers that were frustrated with situation and offered other options such as payment plans or settlements for those that couldn't pay balance in full.
- Transferred calls to supervisors and asked for training when there were situations that I could not handle in the position I was in.
Education
Some College (No Degree) - Finance & Marketing
University Wisconsin Green Bay
Green Bay, WISkills
- Strong Work Ethic
- Willingness to Learn
- Leadership
- Dedicated
- Flexible
Affiliations
- Middle school and Elementary school soccer coach.
Languages
English
Professional
French
Limited
Accomplishments
- Anchor Award for Lincoln Soccer. (Someone who provides leadership and clear commitment to the program on and off the field)
References
References available upon request.
Timeline
Cashier
Kwik Trip
12.2022 - Current
Customer Service Representative Intern
State Farm Todd Glover Agency
06.2021 - 06.2022
Debt Collector
Americollect
06.2020 - 05.2021
Some College (No Degree) - Finance & Marketing
University Wisconsin Green Bay