Andrew Kello
Virginia Beach,VA
Summary
Dynamic sales and customer service professional with a proven track record in communication and negotiation, dedicated to delivering exceptional customer experiences. Skilled in leveraging comprehensive product and service knowledge to craft innovative solutions that enhance customer loyalty, retention, and revenue growth. Expertise in training, managing, coaching, and mentoring sales and customer service teams, with a talent for fostering productive interactions across all organizational levels. Committed to driving success through strategic initiatives that align with company goals and elevate team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Representative
Beatty Construction
01.2023 - Current
- Increased repeat business by 35 percent through strategic account management
- Expanded customer base by 25 percent through new market development
- Managed full sales cycle including prospecting, proposals, and closing
- Negotiated pricing and contract terms to improve profitability
- Maintained accurate pipeline tracking in CRM systems
- Built long-term client relationships to drive retention and upsell opportunities
Sales Manager
VA Beach Mirror and Glass
12.2020 - 12.2023
- Led and coached a team of 5 sales associates to achieve sales goals
- Implemented KPI tracking to improve accountability and performance
- Conducted performance reviews and ongoing coaching
- Improved vendor negotiations to increase margins
- Managed daily sales activities and pipeline reviews
- Collaborated with operations to improve service levels and delivery performance
Senior Driver / Operations Team Lead
Sysco
04.2012 - 10.2022
- Trained and onboarded new hires on safety and operational procedures
- Supported leadership with daily operations and route efficiency
- Recognized for leadership, reliability, and customer service
- Maintained high compliance with safety and quality standards
Education
High School Diploma -
Ocean Lakes High School
Skills
- Sales Management
- Team Coaching
- Performance Management
- Business Development
- Contract Negotiation
- Upselling and Cross-Selling
- Strategic Planning
- Customer Satisfaction
- Sales Reporting Tools
- Data Tracking and Analysis
- Customer relationship building
Certification
- CDL A – Active (Reissued August 2024)
- Non-CDL Class C License
- Valid Driver’s License
Timeline
Sales Representative
Beatty Construction
01.2023 - Current
Sales Manager
VA Beach Mirror and Glass
12.2020 - 12.2023
Senior Driver / Operations Team Lead
Sysco
04.2012 - 10.2022
High School Diploma -
Ocean Lakes High School