Andrew Kinbacher
Cape Coral,FL
Summary
Proven expertise in ramp service and problem-solving, demonstrated through streamlined operations at FedEx and Homewood Suites, enhancing safety and guest satisfaction. Skilled in aircraft marshalling and team leadership, I significantly improved logistical efficiency and professionalism, showcasing a results-driven approach with a focus on continuous improvement and operational excellence. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 5 years of experience with nationwide services company.
Overview
16
16
years of professional experience
Work History
Ramp Agent
FedEx
12.2019 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded freight and assisted crew..
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
Bell Captain
Homewood Suites
10.2008 - 10.2022
- Streamlined luggage handling process for faster check-ins and check-outs, resulting in increased guest satisfaction.
- Enhanced guest satisfaction by efficiently managing bell staff and attending to their needs.
- Monitored bell team''s adherence to hotel policies and procedures, ensuring high standards of professionalism at all times.
- Evaluated bell staff performance regularly, providing constructive feedback and coaching when necessary for continuous improvement.
Education
Associate of Science - Medical Assisting
Heritage College Fort Myers
Fort Myers, FL02.2010
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
Timeline
Ramp Agent
FedEx
12.2019 - Current
Bell Captain
Homewood Suites
10.2008 - 10.2022
Associate of Science - Medical Assisting
Heritage College Fort Myers