Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Adept at problem-solving, time management, and fostering team collaboration. Eager to contribute and support organizational goals.
Overview
20
20
years of professional experience
Work History
Automotive Sales / Small Business Owner
1989 Automotive, LLC
Roseville, MN
01.2020 - Current
Built strong customer relationships through effective cold and warm calling, enhancing engagement and trust.
Collaborated with prospective customers over phone and email to schedule sales appointments.
Provided exceptional customer service to enhance client satisfaction and loyalty.
Maintained knowledge of inventory and current market trends for informed recommendations.
Explained differences between models to clients, comparing and discussing capabilities and features.
Supported customers in choosing vehicles that matched needs and preferences.
Addressed customer complaints promptly, strengthening customer relations and satisfaction.
Utilized CRM software to track customer interactions and follow up on leads.
Worked with finance team to keep transaction steps moving smoothly.
Prepared purchased vehicles for delivery by ensuring optimal condition and completing necessary preparations.
Master Personal Trainer
La Fitness - Fitness International
Roseville, Minnesota
03.2014 - 06.2020
Provided one-on-one training sessions to enhance client performance and motivation.
Designed custom programs based on each client's unique goals, abilities and medical history.
Conducted fitness assessments to track client progress and adjust plans.
Tracked client progress and tailored workout routines to meet evolving fitness needs, ensuring continued client satisfaction and results.
Educated clients on proper exercise techniques to ensure safety and effectiveness.
Ensured safety protocols were adhered to at all times when working with clients.
Built and established relationships with members and guests to help in the pursuit of fitness goals.
Supported marketing initiatives to effectively promote personal training services within the gym, enhancing client engagement.
Designed inclusive fitness spaces that welcomed individuals of diverse backgrounds, abilities, and orientations, fostering a sense of community.
Finishing Technician
Innovize
Vadnais Heights, MN
06.2006 - 03.2014
Inspected products for defects and confirmed adherence to specifications, ensuring quality standards.
Modified finishing techniques to optimize quality based on material types used in production. based on material types.
Reviewed work orders to determine job specifications such as materials used, finish requirements.
Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Utilized a variety of measuring instruments to verify dimensions meet customer requirements.
Reported any discrepancies or issues related to the quality of the product or process.
Maintained a clean and safe work environment following safety protocols.
Collaborated with production team to successfully meet project deadlines through effective communication and coordination.