Seasoned Service Technician with a robust background in HVAC and refrigeration system installation, notably with Quality Refrigeration. Excelled in work order prioritization and power tool mastery, enhancing machine performance and safety compliance. Demonstrated leadership as Operations Manager, blending technical expertise with effective team coordination. Achieved significant improvements in project efficiency and safety standards.
Management style is to work alongside fellow employees to accomplish common goal, Modeled on-the-job techniques for crews and achieved trusting accountability, Managed five lawncare crews in Duluth, MN servicing over 200 lawns each week, Trained lawncare crews to achieve efficiency, serve more customers and ultimately improve profitability, Skilled in on-the-fly repairs and contingency plans to complete jobs and satisfy customers, Very Tech-Savy, Coordinated logistics of warehouse freight loading and unloading, Skilled in working with coworkers with diagnosis of HVAC/R systems over the phone to eliminate the need for another tech to be on site, Provided an attractive face of the company representing company interests and building customer trust and loyalty, Communicated effectively in person, by phone and electronically, Able to win the trust of nearly any customer
Service Technician at Quality Refrigeration ConceptsService Technician at Quality Refrigeration Concepts
Dockworker at Quality Refrigeration ServicesDockworker at Quality Refrigeration Services
Client Care Specialist at Quality Refrigeration ConceptsClient Care Specialist at Quality Refrigeration Concepts