Andrew Labat
San Francisco,USA
Summary
Experienced with installation and maintenance of technical systems, ensuring efficient operation and customer satisfaction. Uses problem-solving skills to address and resolve service issues swiftly. Knowledge of industry standards and safety protocols, maintaining high quality and compliance in all tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Residential Installation & Service Technician Level 4
Comcast Bayshore
12.2016 - Current
- Build rapport with customers to ensure a positive experience each and every time
- Superior communication, interpersonal and problem-solving skills and the ability to work well under pressure
- Survey, diagram, and run cable/ telecom lines neatly, discreetly, and professionally
- Install and service Comcast equipment (TV, internet, and security) in customer's home or business
Shop Manager/ Sales Representative
Sahagun Enterprises Pacific Heights Chevron
11.2011 - 12.2016
- Manage gas station and Auto shop operations
- Receive requests for work orders, make calls, collect from customers and explain the work done of their vehicles as well as converse about pricing and labor
- Trained staff on position in multiple fields of work which are included in the job description
- Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages and paper products
- Manage sales, food, and phone calls; making sure that clear messages are always conveyed
- Clean and maintain a clean working environment during all times of the day/night
Security Coordinator
San Francisco Giants Security
04.2007 - 08.2013
- Conducted regular reviews of property within jurisdictions
- Communicate with managers, the police and fire department, and co-workers via radio to give and receive instruction or information
- Guard entry ways/exits and permit or restrict exit or entry at all times of the day/night
- Assist fans with customer service questions, directions, rules, and regulations
- Keep the peace, eject unruly fans by escort cooperatively or un cooperatively
Sales Representative
Puma
08.2010 - 09.2011
- Advertised and sold Puma Products to customers in the store
- Record email addresses, names, and phone numbers for further advertisement purposes
- Communicate, send requests, and receive packages from the stockroom basement
- Successful in pitching ideas and marketing products to customers and influencing them to purchase items such as clothing and shoes
- Cashier in the front of the store, working with purchases, returns, damages, and phone calls, as well as the final counting at the end of the day
- Worked in the stock room for inventory purposes as well as to assist my fellow co-workers in receiving their requests via radio
Parking Lot Attendant/ Guard
San Francisco City Park Inc
08.2006 - 01.2011
- Responsible for the overall direction and management of vehicles leaving and entering outdoors parking lots
- Conduct regular inspections of property within jurisdiction to maintain safety for workers, pedestrians, and vehicles
- Receive money in exchange for parking tickets in a cashier fashion
Education
Bachelors of Science - Criminal Justice
Sacramento State University
Sacramento, CA12.2015
Associates - Arts & Humanities
City College of San Francisco
San Francisco, CA08.2013
Science - Social and Behavioral Sciences
Archbishop Riordan High School
San Francisco, CA08.2013
Skills
- Coax
- Low Voltage
- CCTV
- Service Technician Experience
- Cabling
- Electrical Experience
- Equipment Repair
- Troubleshooting
- Proficient in writing abilities, spoken or written communication
- Immense experience in working with all types of people from different backgrounds
- Abundant experience in diffusing immoral situations and solving issues swiftly and efficiently
Accomplishments
- Top 5 techs in the Westbay 2020-2024
- Customer Innovation award winner 2023Circle of Success Award Winner 2024
- Level 4/5 advanced business tech
- Over 30,000 hours of low voltage experience
- Bucket truck/lift certified
Additionalinformation
Proficient in receiving, instructing, communicating, and working with small as well as large groups of people, Proficient in writing abilities, spoken or written communication, Immense experience in working with all types of people from different backgrounds, abundant experience in diffusing immoral situations and solving issues swiftly and efficiently, Top 5 techs in the Westbay 2020-2024, Customer Innovation award winner 2023, Circle of Success Award Winner 2024, Level 4/5 advanced business tech, Over 30,000 hours of low voltage experience, Bucket truck/lift certified
Personal Information
Authorized To Work: US
Certification
Bucket Truck Certification
Timeline
Residential Installation & Service Technician Level 4
Comcast Bayshore
12.2016 - Current
Shop Manager/ Sales Representative
Sahagun Enterprises Pacific Heights Chevron
11.2011 - 12.2016
Sales Representative
Puma
08.2010 - 09.2011
Security Coordinator
San Francisco Giants Security
04.2007 - 08.2013
Parking Lot Attendant/ Guard
San Francisco City Park Inc
08.2006 - 01.2011
Associates - Arts & Humanities
City College of San Francisco
Science - Social and Behavioral Sciences
Archbishop Riordan High School
Bachelors of Science - Criminal Justice
Sacramento State University