Andrew Lathrop Jr
San Francisco,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Seasonal Worker
Macy's
11.2023 - 01.2024
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered questions about store policies and addressed customer concerns.
Meat Department Associate
Whole Foods
07.2023 - 09.2023
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Optimized workflow by organizing supplies and tools efficiently within designated workspaces while adhering to health regulations requirements.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Restocked products based on available inventories and customer demands.
- Cut meats to customer specifications and answered questions about specialty products.
Barista
Starbucks
07.2021 - 10.2021
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Packaged bagels, muffins and other food items for customer purchase.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Education
High School Diploma -
Leadership High School
San Francisco, CA06.2023
Skills
- Excellent Written and Verbal Communication
- Store Opening and Closing
- Honest and Dependable
- Building Customer Loyalty
- Brand representation
- Customer Assistance
- Attention to Detail
- Sales floor organization
Timeline
Seasonal Worker
Macy's
11.2023 - 01.2024
Meat Department Associate
Whole Foods
07.2023 - 09.2023
Barista
Starbucks
07.2021 - 10.2021
High School Diploma -
Leadership High School