ANDREW LEDESMA
Avondale,AZ
Summary
Results-driven operations professional specializing in autonomous vehicle and robotics operations. Expertise in fleet management, safety compliance, and team leadership, with a strong focus on troubleshooting and workflow optimization to enhance operational efficiency and support high-volume deployment environments.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Robot Operations Specialist
DoorDash
Phoenix, AZ
06.2026 - Current
- Monitor robot health, conduct inspections, and troubleshoot issues to maximize uptime.
- Coordinate with engineering, operations, and maintenance teams to resolve technical challenges.
- Executed robot deployment, recovery, charging, staging, and maintenance tasks to ensure operational readiness.
- Supported daily operations of autonomous robotic delivery fleet, enhancing safety and efficiency.
Lead Robotaxi Fleet Specialist
Tesla
Tempe, AZ
01.2026 - 06.2026
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and readiness.
- Led daily fleet operations, supporting teammates and coordinating workflows to optimize performance.
- Monitored vehicle health, identified system alerts, and coordinated timely maintenance with engineering and service teams to ensure fleet reliability.
- Supported charging, staging, and launch operations to achieve deployment targets efficiently.
- Traveled to new markets to train and onboard employees on Robotaxi procedures and safety standards.
Operations & Maintenance Technician
City of Phoenix
Phoenix, AZ
05.2024 - 01.2026
- Supported preventative maintenance and optimized wastewater system operations.
- Addressed operational issues to minimize downtime and uphold regulatory compliance.
- Ensured OSHA compliance while supporting daily wastewater operations.
- Communicated process updates and operational changes to leadership and field teams.
Commercial Operations Coordinator
Cruise
Phoenix, AZ
01.2023 - 01.2024
- Managed autonomous vehicle fleet launch operations, ensuring timely execution and effective real-time decision-making.
- Enhanced inventory management and organization, resulting in improved fleet readiness.
- Developed and implemented SOPs to improve efficiency and consistency.
- Facilitated partner demonstrations and operational launches to ensure seamless collaboration and execution.
- Applied Lean Six Sigma principles to reduce waste and streamline workflows.
- Led and coached a team of 35+ employees, overseeing scheduling, attendance, and performance.
Project Coordinator
SMS Assist
Phoenix, AZ
08.2021 - 10.2022
- Managed project scope, schedules, budgets, and resource allocation to align with project goals.
- Facilitated communication among internal teams, contractors, and clients to enhance collaboration and project outcomes.
- Coordinated commercial construction and maintenance projects, ensuring timely completion and adherence to quality standards.
Team Lead
Carvana
Tempe, AZ
11.2017 - 07.2021
- Managed escalated customer concerns requiring cross-department coordination.
- Provided coaching and performance feedback to improve communication and productivity.
- Supervised customer service representatives in a high-volume environment.
Front Desk Associate
EOS Fitness
Avondale, AZ
04.2016 - 11.2017
- Managed member check-ins, billing inquiries, and account support.
- Resolved customer concerns while maintaining a professional member experience.
- Reported equipment and facility issues for timely maintenance.
Customer Service Representative
PayPal
Chandler, AZ
08.2013 - 03.2016
- Delivered customer support for account and product inquiries, ensuring adherence to quality standards.
- Achieved productivity and performance goals consistently, contributing to team efficiency.
- Resolved complex customer issues through effective communication and problem-solving, enhancing customer satisfaction.
Education
High School Diploma -
Millennium High School
Goodyear, AZSkills
- Autonomous Vehicle & Robotics Operations
- Autonomous Fleet Operations
- Troubleshooting & Diagnostics
- SOP Development
- Process Improvement
- Operations Management
- Project Coordination
- Training & Onboarding
- Team coaching
- OSHA compliance
- Client Interaction Strategies
Certification
- Wastewater Grade I
- Wastewater Grade II
- SCBA Certified
- CPR Certified
Timeline
Robot Operations Specialist
DoorDash
06.2026 - Current
Lead Robotaxi Fleet Specialist
Tesla
01.2026 - 06.2026
Operations & Maintenance Technician
City of Phoenix
05.2024 - 01.2026
Commercial Operations Coordinator
Cruise
01.2023 - 01.2024
Project Coordinator
SMS Assist
08.2021 - 10.2022
Team Lead
Carvana
11.2017 - 07.2021
Front Desk Associate
EOS Fitness
04.2016 - 11.2017
Customer Service Representative
PayPal
08.2013 - 03.2016
High School Diploma -
Millennium High School