Francisco Ochoa

• Spearheaded over 50 successful robotic deployment projects across various continents, reducing project completion times by 75%.
• 20x deployment scalability after 1 year.
• Conducted comprehensive site assessments and developed tailored robotic solutions, enhancing client operational efficiency.
• Managed the installation, configuration, and commissioning of robotic systems, ensuring compliance with safety protocols and regulatory standards including bleeding edge R&D in house cells.
• Maintained comprehensive project documentation, including schedules, progress reports, and technical manuals, ensuring clear communication and project transparency.
• Collaborated with engineering, product development, and customer support teams to resolve technical issues, reducing system downtime by 50%.
• Led and mentored a team of 15 deployment technicians and engineers, fostering a culture of innovation and continuous improvement.
• Designed and delivered customized training programs for clients, significantly improving their operational capabilities and system maintenance proficiency
• Authored detailed deployment documentation, including user manuals, technical guides, and project reports, improving client support and knowledge transfer
• Optimized warehouse and supply chain operations, leading to a 20% increase in efficiency and a 15% reduction in operational costs.
• Implemented advanced inventory management techniques, improving order accuracy and reducing stock discrepancies by 30%.
• Developed strategic partnerships with suppliers and vendors, reducing lead times by 25% and enhancing supply chain reliability.
• Supervised a team of 5 warehouse staff, implementing training programs that boosted productivity and reduced error rates by 20%.
• Utilized data analytics to monitor and report on inventory levels, order status, and shipment tracking, enhancing overall visibility and control

As Manager of inVia’s Robot Deployment Operations, I lead the teams that are responsible for the success of all new and existing robotic infrastructure deployments into customer fulfillment centers. Providing close leadership and guidance, we are empowering our customers to maximize their order fulfillment velocity to keep up with the ever-growing demands of the e-commerce market

• Actively plan, organize and prioritize the execution of multiple projects from inception to production.
• 10 x project scalability after first year
• Provided leadership required to successfully remotely deploy 3 x sites in Japan.
• Achieved 100 average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environments.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
• Cross-trained existing employees to maximize team agility and performance.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
• Executed regular process updates to reduce discrepancies and enhance scheduling across multiple team calendars and programs.
• Maximized performance by monitoring daily activities and mentoring 3 different teams.
• Applied customer feedback strategy to develop process improvements and support long-term business needs.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Approved regular payroll submissions for 15 employees
• Establish career path and growth objectives for all resources

As a Sr Data Center Engineer, I lead the Point of Presence capacity team managing and executing large-scale data center deployments, migrations, consolidations, and decommissions of several hundred domestic and international sites. Responsible for new generational PoP architectural design and implementation we frequently deployed the latest cutting edge server/network and technology to service our global needs.

• Responsible for new generational PoP architectural design and implementation.
• Lead for multi-million data center infrastructure deployments across 6 continents.
• Apart of the consulting team for ESPN, driving their online sports streaming platform.
• Coordinated with project management staff on deployment timelines and project scope.
• Contributed to internal activities for overall process improvements, efficiencies and innovation.
• Experience with multiple division wave multiplexing hardware vendors (BTI, Cienna, MRV, 10G, 40G, 100G).
• Responsible for multi-million data center infrastructure installations across 6 continents.
• Manage numerous network maintenances including repairs, upgrades, and migrations.
• Maintain our global network including edge, backbone, datacenter, campus, and edge content delivery network.
• Day to day management of the ticket queue for break fix issues.

• Day to day management of the internal ticket queue to track troubled data center hardware
• Break-fix all facebook servers across 7 bay area data centers.
• Deployment of network hardware consisting of PDU, servers, load balancers, switches, mass storage devices, i.e, net-app, data domain
• Asset tracking of inbound/outbound inventory consisting of consigned/RMA parts
• Structured cabling of CAT6 / Fiber Optics.
• Train new employees