Summary
Overview
Work History
Education
Skills
Key Skills And Achievements
Timeline
Generic

Andrew Leeth

Ft. Worth

Summary

Experienced sales professional with a background in customer service, sales, and support. Managed a large territory of retail stores for Samsung's appliance division in the DFW area. Built strong relationships with key stakeholders and consistently met or exceeded sales targets.

Overview

14
14
years of professional experience

Work History

Builder Support Representative

Whirlpool/Mosaic
10.2020 - 01.2025
  • Responsible for a geographic territory and calling on Builder Trade Customer accounts to foster and maintain relationships, train builders on Whirlpool delivery and order policies, and ensure customer excellence in the job completion process.
  • Partner with and support the National Builder Sales Manager to promote seamless support for Builder Trade Customers.
  • Foster and build key relationships with local National Builder accounts to support and build the Whirlpool brand.
  • Work daily to resolve Builder and Customer Service Manager escalation issues not resolved by Whirlpool’s internal teams.
  • Ensure deliveries are scheduled as requested by National Builder Customers or JB Hunt to ensure execution on time to meet the required deadlines.
  • Handle product issues as they arise or as directed by the National Builder Sales manager to ensure customers can hit deadlines.
  • Demonstrated commitment to cost mitigation by consistently having one of the lowest redelivery rates in the country for my territory.

Commissioned Sales Professional

Texas Appliance & Builder Supply
09.2018 - 10.2020
  • Provide next-level customer experience within the independent dealer channel.
  • Employ expertise in consultative sales techniques to offer solutions to both builder and retail customers.
  • Exceed monthly sales requirements and consistently among top 5 performers for sales volume in the company.

Field Sales Manager

Samsung Home Appliances
12.2010 - 09.2018
  • Designed and executed a quarterly training program, increasing sales and productivity, positively affecting hundreds of associates throughout the assigned territory.
  • Awarded first place in regional account sales contest to win the Samsung field sales award.
  • Sole responsibility for a territory that was over 100 stores and covered most of West Texas.
  • Directed and led nearly continuous training sessions to promote sales within the Samsung sphere and reinforce sales goals within the assigned territory.
  • Communicated regularly with regional and strategic managers for daily support and strategic account planning.
  • Consistently met or exceeded sales goals by 10-15%.
  • Built strong account/retailer relationships and provided high value.

Education

High school Diploma -

L.D. Bell High School
Hurst, TX

Degree - Business Administration in Marketing

Stephen F. Austin State University
Nacogdoches, TX

Skills

  • Strong communication skills
  • Persuasive negotiation skills
  • Service-oriented professional
  • Adaptable to new environments
  • Motivated self-learner
  • Proficient in data analysis and decision-making
  • Adept at using CRM applications
  • Experienced with Microsoft Office tools
  • Skilled in relationship management
  • Experienced in engaging audiences
  • Experienced in facilitating training sessions
  • Proficient in stakeholder engagement

Key Skills And Achievements

  • Strong communication skills
  • Ability to persuade and 'close the deal'
  • Customer Service Professional with years of experience
  • Able to adapt and learn quickly
  • Self-starter and able to work unsupervised
  • Great analytical and decision-making ability
  • Proficient with CRM software and Microsoft Office suite
  • Great at building and maintaining relationships
  • Great with public presentations and training events
  • Experienced in identifying and working with key stakeholders

Timeline

Builder Support Representative

Whirlpool/Mosaic
10.2020 - 01.2025

Commissioned Sales Professional

Texas Appliance & Builder Supply
09.2018 - 10.2020

Field Sales Manager

Samsung Home Appliances
12.2010 - 09.2018

High school Diploma -

L.D. Bell High School

Degree - Business Administration in Marketing

Stephen F. Austin State University

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