Maintained consistent communication to uphold vision-specific objectives during projects.
Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.
Insured Deposit Specialist
Western Alliance Bank of Arizona
Phoenix, AZ
03.2023 - 06.2024
Process daily deposit, including verifying amounts, checking for discrepancies and ensuring accurate entry into the banking system
Conduct quality control of all Intrafi and R&T account threshold setups in the IBS system
Oversee the archiving of deposit records and documentation in accordance with legal requirements and company policies
Identify opportunities to establish process efficiencies, improve reporting gathering and analyzing data, and provide recommendations
Loan Documentation Q/C
Western Alliance Bank of Arizona
Phoenix, AZ
06.2022 - 03.2023
Ensured and documented that all Pre-closing conditions have been met
Performed initial reviews of loan documents, establishing a foundation for accuracy and compliance in loan processing
Conducted thorough final reviews of loan documentation, guaranteeing precision before booking applications ensure all approvals, waivers, fees and exception authorization are received prior to loan booking and boarding
Assisted Loan Administrators in the renewal procedures, and completed loan documentation for accuracy
Loan Operation Post Closing
Western Alliance Bank of Arizona
Phoenix, AZ
08.2020 - 06.2020
Monitored ticklers in Baker Hill system and informed Lending Origination Team when up-to-date financial statements and other covenants terms are needed for Commercial accounts
Collected and compiled documents such as title abstracts, insurance certificates, loan files and tax histories
Ensure UCC, Deed of trust and title insurance correctly reflects the proper lien position and that all required exceptions have been removed or subordinated
Entered all Collateral into Banking system using IBS system
Worked independently and prioritized a high volume of work
Streamlined the loan document process, contributing to enhanced efficiency and client satisfaction through meticulous execution
Technical Support Representative /Call Center Customer Service Representative at T-MobileTechnical Support Representative /Call Center Customer Service Representative at T-Mobile