Andrew Lindeman
Lumberton
Summary
Driven and motivated Industrial Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with the sales team to exceed customer expectations for functionality, cost-effectiveness, and successful system rollout. Offering a strong work ethic and track record of building loyal customer relationships.
Overview
4
4
years of professional experience
Work History
Account Manager
Dykman Electrical
10.2023 - Current
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Increased sales revenue by identifying and pursuing new business opportunities.
Account Manager
Scallon Controls
12.2022 - 03.2023
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Communicated account information to supervisors to verify accuracy and assess understanding of procedures.
Technical Sales Engineer
Lokring Technology
07.2021 - 12.2022
- Established new accounts through cold calling and personal visits to potential customers.
- Performed technical training for multiple different end users in the oil and gas industry
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Provided technical troubleshooting and problem-solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Industrial Engineering Internship
South Hampton
05.2020 - 06.2021
- Supported various engineering tasks with intention of developing technical, social, and ethical skills.
- Assisted senior engineers and management with clerical duties to keep the department functioning and workflows running smoothly.
- Participated in site visits, helping to survey ongoing and planned installations and retrofits.
- Monitored and processed information for regulatory compliance.
- Assisted with engineering calculations, design drawings, preliminary cost estimates, and field visits to observe construction progress.
- Prepared design documents, alignments, specifications, criteria details, and estimates.
Education
Bachelor of Science - Business Industrial Engineering
Lamar University
Beaumont, TX12.2022
Skills
- Technical Consulting
- Installation Requirements
- Complex Problem-Solving
- Product Demonstrations and Presentations
- Manage Budgets
- Verbal and Written Communication
Timeline
Account Manager
Dykman Electrical
10.2023 - Current
Account Manager
Scallon Controls
12.2022 - 03.2023
Technical Sales Engineer
Lokring Technology
07.2021 - 12.2022
Industrial Engineering Internship
South Hampton
05.2020 - 06.2021
Bachelor of Science - Business Industrial Engineering
Lamar University
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