Andrew Linseisen
Austin,TX
Summary
Friendly with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
7
7
years of professional experience
Work History
Server
Joann's Fine Foods
Austinburg, TX
11.2023 - 08.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Assistant Coach
Austin Junior Volleyball
Austin, TX
12.2022 - 05.2023
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
- Provided feedback to athletes on their performances in practices and competitions.
- Communicated effectively with parents of student-athletes regarding their child's progress in the program.
- Assisted head coach in making decisions related to personnel moves such as recruiting, player selection.
Expo
Neighborhood Sushi
Austin, TX
08.2022 - 11.2022
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Garnished dishes and beverages to serve visually appealing menu items.
- Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
Shift Leader
Salsa Limon
Austin, TX
04.2022 - 08.2022
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Resolved customer complaints and reported issues to senior management.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Golf Cart Attendant
Barton Creek Country Club
Austin, TX
05.2021 - 09.2021
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Helped customers by answering questions regarding purchases and rentals.
- Assisted with staging and execution of tournaments and events.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
Cashier Assistant
Craigo's
Austin, TX
02.2017 - 04.2019
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Described products to customers and accurately explained details and care of merchandise.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
Education
Bachelor of Arts - Sports Management
University of Texas At Austin
Austin, TXSkills
- Shift Scheduling
- Training Assistance
- Customer Service Management
- Policy and Procedure Enforcement
- Interpersonal Relations
- Issue Resolution
- Complaint resolution
Timeline
Server
Joann's Fine Foods
11.2023 - 08.2024
Assistant Coach
Austin Junior Volleyball
12.2022 - 05.2023
Expo
Neighborhood Sushi
08.2022 - 11.2022
Shift Leader
Salsa Limon
04.2022 - 08.2022
Golf Cart Attendant
Barton Creek Country Club
05.2021 - 09.2021
Cashier Assistant
Craigo's
02.2017 - 04.2019
Bachelor of Arts - Sports Management
University of Texas At Austin