Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Loh

Redlands

Summary

Detail-oriented professional with a background in retail sales and property management, recognized for exceptional organizational skills and a commitment to customer experience. Proven track record of enhancing guest satisfaction in high-paced retail environments through tailored solutions, comprehensive product knowledge, and seamless transactions. Experienced in overseeing multi-unit renovation projects, managing tenant relations, and implementing strategies to increase rental revenue. Skilled in synergistic collaboration, relationship management, and collaborative problem solving, with a demonstrated ability to adapt and thrive in dynamic environments. Adept at streamlining processes, coordinating with contractors, and maintaining a high level of professionalism in all interactions.

Overview

4
4
years of professional experience

Work History

Educator

Lululemon Athletica
Cabazon, CA
07.2023 - Current
  • Engage with guests to ensure exceptional guest satisfaction while respecting their time
  • Identify and address individual guest needs through tailored solutions and assistance
  • Deliver comprehensive product knowledge to educate guests on product features and benefits
  • Execute seamless guest transactions and implement omnichannel initiatives in alignment with company guidelines
  • Maintain an active presence on the sales floor to provide ongoing support and address guest inquiries promptly
  • Collaborate with store management to address guest feedback and resolve any issues promptly to enhance guest experience

Property Manager

Daniel & Janet's Apartments
Loma Linda, CA
06.2020 - Current
  • Coordinated $48,000 multi-unit re-plumbing project
  • Managed four unit renovations which increased rental revenue by $54,000 annually
  • Streamlined property accounts
  • Outsourced renovations and repairs to contractors, roofers, electricians, and vinyl floor specialists
  • Delivered personal tours to tenant applicants

Education

Bachelor of Science - Marketing

La Sierra University
Riverside, CA

Bachelor of Science - Business Management

La Sierra University
Riverside, CA

Skills

  • Customer Experience Optimization
  • Proactive Leadership
  • Relationship Management
  • Adaptability
  • Collaborative Problem Solving

Timeline

Educator

Lululemon Athletica
07.2023 - Current

Property Manager

Daniel & Janet's Apartments
06.2020 - Current

Bachelor of Science - Marketing

La Sierra University

Bachelor of Science - Business Management

La Sierra University
Andrew Loh