Andrew Long
Minneapolis,MN
Summary
Driven restaurant server with several years of foodservice experience. Skillful in memorizing detailed menus for thorough customer education. Commended and recognized for maintaining positive attitude and great sense of humor during peak hours.
Overview
11
11
years of professional experience
Work History
Behavioral Health Technician
PRIDE Institute
Eden Prairie, MN
10.2023 - Current
- Served as a mentor and role model for all individuals living in the facility.
- Submitted and distributed urine analysis tests randomly and upon request.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Maintained accurate documentation of patient progress and treatments received.
- Responded promptly to any emergency situations that may arise within the facility.
- Monitored patient safety in all areas of the facility.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Assisted with execution of client activities, support groups and field trips.
Banker
Sunrise Banks
Minneapolis, MN
10.2022 - 05.2023
- Advised customers on bank products, services and financial planning options.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Modified, opened and closed customer accounts.
- Completed daily cash balancing and operated ATMs.
Bartender
Noa
Minneapolis, MN
11.2021 - 09.2022
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
Lead Server
Vann
Spring Park, Minnesota
07.2019 - 08.2021
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
- Provided exceptional service to high volume of daily customers.
Sales Manager
Macys Department Store
Minneapolis, MN
11.2013 - 06.2018
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Created and maintained sales environment to support business objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Monitored industry trends and competitor activities to stay ahead of the competition.
Education
High School Diploma -
Mound Westonka High School
Minnetrista, MN06.2005
Skills
- Menu Memorization
- Wine Pairings
- Effective customer upselling
- Dining customer service
- Customer Satisfaction
- Detail Oriented
- Menu knowledge
Timeline
Behavioral Health Technician
PRIDE Institute
10.2023 - Current
Banker
Sunrise Banks
10.2022 - 05.2023
Bartender
Noa
11.2021 - 09.2022
Lead Server
Vann
07.2019 - 08.2021
Sales Manager
Macys Department Store
11.2013 - 06.2018
High School Diploma -
Mound Westonka High School