Andrew Lyons
Quincy
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Distribution Center Operations Manager
Kohl Wholesale
02.2023 - Current
- Oversee daily operations to ensure efficient distribution and inventory management.
- Develop standard operating procedures to streamline operations and improve compliance.
- Collaborate with cross-functional teams to resolve operational challenges and enhance service quality.
- Collaborated with cross-functional teams to ensure seamless integration between distribution operations and other departments.
- Implement process improvements to enhance workflow efficiency, and reduce downtime.
- Train and mentor staff in best practices for warehouse operations and safety protocols.
- Coordinate logistics and transportation activities to optimize delivery schedules.
- Enhance order accuracy with thorough employee training on picking and packing procedures.
- Increase employee morale by promoting open communication channels within the organization's hierarchy, fostering a positive work culture among staff members.
- Mentored new managers in the essential skills required for successful operations leadership roles at the distribution center level.
- Assessed employee performance through regular evaluations, providing constructive feedback for growth opportunities.
- Oversee warehouse staff and maintain efficiency in fast-paced environment.
3rd Shift Dry Warehouse Manager
Kohl Wholesale
02.2021 - 02.2023
- Oversaw daily warehouse operations, ensuring efficient workflow and compliance with safety standards.
- Managed inventory control processes, maintaining accurate stock levels and minimizing discrepancies.
- Developed training programs for new staff, enhancing team productivity and operational knowledge.
- Implemented process improvements that increased order fulfillment speed and reduced errors.
- Analyzed performance metrics to identify trends, proposing strategic changes for continuous improvement.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Safety and Driving/Warehouse Training Specialist
Kohl Wholesale
02.2017 - 02.2021
- Developed and delivered training programs focused on compliance and operational efficiency.
- Collaborated with management to identify training needs and enhance employee performance.
- Evaluated training effectiveness through feedback mechanisms and performance assessments.
- Created instructional materials utilizing various multimedia tools to support diverse learning styles.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into company culture.
- Mentored junior trainers, providing guidance on best practices and instructional techniques.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed training handbooks, computer tutorials and reference materials.
- Assist new and existing teammates in obtaining their commercial driver's license (CDL) through both classroom and hands-on training.
- Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
- Increased employee retention through engaging and relevant training sessions tailored to individual needs.
- Provided coaching and mentoring to employees.
Warehouse Worker/ Lead/Food Delivery Driver
Kohl Wholesale
08.2007 - 02.2017
- Operated forklifts and pallet jacks to efficiently move products within the warehouse.
- Trained new hires on equipment usage and standard operating procedures, fostering skill development.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Transitioned to a union driver for three years.
- Ran a daily route to Kohl’s customers, delivering products and ensuring customer satisfaction through timely delivery, proper placement per the customer’s request, and respectful communication.
- Cooperated with the Operations team to troubleshoot issues, voice customer concerns, and ensure the safe passage of products to our customers.
- Completed my union career by returning to the freezer/cooler warehouse until an opportunity arose within Human Resources.
Education
High School Diploma -
Quincy Notre Dame
Quincy, ILSkills
- Distribution center operations
- Warehouse management
- Standard operating procedures
- Process improvements
- Transportation – OTR/Delivery
- DOT / CDL Training
- DOT Rules/Regulations
- Warehouse Dynamics
- Team Building
- Driver Management
- Resource Scheduling
- Problem Solving
- Customer Service
Accomplishments
Union Lead (2010-2014)
Kohl Leadership Academy (2017)
Kohl R.A.E. Award (2013, 2018, 2021)
JWCC Effective Communications and Coaching (2019)
JWCC Building a High-Performance Team (2019)
LEAN 101 (2019)
Timeline
Distribution Center Operations Manager
Kohl Wholesale
02.2023 - Current
3rd Shift Dry Warehouse Manager
Kohl Wholesale
02.2021 - 02.2023
Safety and Driving/Warehouse Training Specialist
Kohl Wholesale
02.2017 - 02.2021
Warehouse Worker/ Lead/Food Delivery Driver
Kohl Wholesale
08.2007 - 02.2017
High School Diploma -
Quincy Notre Dame