Quality professional with robust experience in ensuring product integrity and compliance. Proven ability to lead teams, implement quality control processes, and adapt to evolving standards. Strong analytical skills, attention to detail, and focus on continuous improvement to drive successful outcomes. Adept at fostering collaboration and delivering reliable results in dynamic environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operational Quality Control Manager
SFI Health
Reno, United States
06.2022 - 08.2024
Familiar with and enforcing of 21 CFR Part 111 cGMP regulations
Creation, routing implementation and enforcement of Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs)
Performed internal company audits and inspections based on cGMP, NSF requirements, and SOPs
Motivated, supported and provided guidance to production staff
Ensured all safety and health standards are met to keep the organization accident-free
Communicated regularly with upper management regarding problems or issues impacting production
Evaluated machine resources to ensure continued production and minimal downtime with KPIs
Developed workflow policies and procedures that improve efficiency without compromising safety or quality
Set productivity goals for each manufacturing team
Production Supervisor
SFI Health
Reno, United States
09.2016 - 01.2020
Directly supervised personnel which typically includes recommendations for hiring, firing, performance evaluations, training, work allocation, and problem resolution
Oversaw the completion and documentation of work performed by staff; guided and assisted staff as necessary with complex tasks, and performed quality inspections of work as appropriate
Prepared and maintained records on all department activities
Provided input into the development of the operating budget for the assigned area of responsibility; assisted in the monitoring and tracking of expenditures for the department
Knowledge of Lean Manufacturing to improve efficiency and eliminate waste
Plant Manager
Pure Ground Ingredients
Carson City, United States
03.2016 - 09.2016
Planned, organized, directed and run optimum day-to-day operations to exceed our customers' expectations
Directly responsible for achieving an SQF certification
Coordinated and implemented a preventative maintenance program on existing and new production equipment, including routine calibration
Collected and analyze data to find places of waste or overtime
Committed to all OSHA safety regulations, and held weekly safety tips meetings
Worked directly with contractors, Carson City building inspectors, Carson City Fire Marshal and inspector
Production Supervisor
Vitamin Research Products LLC
Carson City, United States
05.2010 - 02.2016
Ensured that cGMP/SOP trainings were provided to staff and that all SOPs appropriate to the manufacturing areas are followed at all times
Oversaw the completion and documentation of work performed by staff; guided and assisted staff as necessary with complex tasks, and performed quality inspections of work as appropriate
Entered data into VRP computer system and insured integrity of data entered by team members
Monitored and coordinated the accuracy and timely fulfillment of manufacturing orders
Ensured the correctness of raw materials pulled and weighed out accurately and packaging products had correct labels, capsule counts, and material accuracy for each manufacturing batch record
Kept job descriptions up to date
Warehouse Lead
Vitamin Research Products
Carson City, United States
07.2006 - 05.2010
Practiced and adhered to all SOPs established for the department
Knew SOPs as they pertained to both my work area and upstream and downstream areas
Practiced and adhered to all Safety and Quality policies and procedures
Ensured all products and/or materials required per batch record were processed in a timely manner to meet the production schedule
Communicated daily with Warehouse Supervisor and Supply Chain Manager regarding operations
Assured accurate inventories of products daily
Assisted in the investigation of quality issues
Maintained a current Forklift Operators Certification card for VRP
Education
High School Diploma -
Lake Zurich High School
Lake Zurich, IL
Skills
Experienced team leader and builder
Good working knowledge of processing machinery
Fluent in Spanish
Excellent communication skills, both oral and written, at all levels within the organization
Experience with the nutritional supplements, agricultural, and food products industries
Knowledge of cGMP/SOPs
Preventive Actions
Customer Satisfaction
Quality processes
Operational Excellence
Quality Metrics
Documentation Control
Product Inspection
Certification
CPR Certified
H.A.C.C.P Certified
Accomplishments
Supervised team of 6 staff members.
Achieved ISO certificates through effectively helping with internal audits .
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved 100% turnaround time of reviewing and releasing batch production records by streamlining the process with accuracy and efficiency.
Documented and resolved manufacturing issues which led to a reduction of COPQ.
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
<ul>
<li>Performed preventive maintenance on industrial machinery and equipment.</li>
<li>Identified mechanical issues through visual inspection and testing of components.</li>
<li>Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.</li>
<li>Assign maintenance tasks and ensure compliance with quality standards</li>
<li>Operated hand tools to repair or replace defective parts.</li>
<li>Inspected moving parts for wear or damage on a regular basis to prevent breakdowns.</li>
<li>Dismantled defective machines and reassembled them after repairs were made.</li>
<li>Maintained records of all work performed in the form of written reports or computer logs.</li>
<li>Troubleshooted electrical control systems using schematics and other diagnostic tools.</li>
<li>Maintained a safe working environment by adhering to safety regulations and standards.</li>
<li>Reviewed schedules with the maintenance team before 5S audits</li>
<li>Conduct routine inspections of hoists and cranes for operational safety</li>
<li>Implemented solutions to prevent future problems</li>
<li>Key Equipment: Hytrol Conveyors, Automated See Grid Systems, Auto Store, Dematic Conveyors, Gorbel Hoists, and Coffin Hoists</li>
</ul> at AMENTUM<ul>
<li>Performed preventive maintenance on industrial machinery and equipment.</li>
<li>Identified mechanical issues through visual inspection and testing of components.</li>
<li>Repaired or replaced malfunctioning parts, including motors, pumps, valves, seals, bearings.</li>
<li>Assign maintenance tasks and ensure compliance with quality standards</li>
<li>Operated hand tools to repair or replace defective parts.</li>
<li>Inspected moving parts for wear or damage on a regular basis to prevent breakdowns.</li>
<li>Dismantled defective machines and reassembled them after repairs were made.</li>
<li>Maintained records of all work performed in the form of written reports or computer logs.</li>
<li>Troubleshooted electrical control systems using schematics and other diagnostic tools.</li>
<li>Maintained a safe working environment by adhering to safety regulations and standards.</li>
<li>Reviewed schedules with the maintenance team before 5S audits</li>
<li>Conduct routine inspections of hoists and cranes for operational safety</li>
<li>Implemented solutions to prevent future problems</li>
<li>Key Equipment: Hytrol Conveyors, Automated See Grid Systems, Auto Store, Dematic Conveyors, Gorbel Hoists, and Coffin Hoists</li>
</ul> at AMENTUM
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
SR. CLINICAL RESEARCH PROGRAM MANAGER, Cardiac Surgery, Clinical Research & Medical Science at Medtronic PLCSR. CLINICAL RESEARCH PROGRAM MANAGER, Cardiac Surgery, Clinical Research & Medical Science at Medtronic PLC