Andrew Malcolm
Penn Yan,NY
Summary
Multi-talented, versatile worker, with an extremely varied skillset that includes experience in audio engineering, management, social media management, customer service, real estate and marketing.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Genesee Media
Penn Yan, NY
03.2023 - Current
- Production management of 3 radio stations - WYLF, WOKR and WDNY
- Audio engineering for commercials, shows and PSA's
- On-air broadcasting of commercials & other content
- Copywriting for commercial scripts
- Maintain business financial records
- Communicate with clients about station-related business
- Scheduling radio broadcast orders using Natural Log
- Email Management
- Social Media Management of WYLF and WDNY Facebook pages
- Co-Host of Memory Lane Top Ten Show
- Submitting affidavits to affiliate broadcasting companies
- Answering phones
Production Director
Genesee Media
Penn Yan, NY
01.2021 - 03.2023
- Oversight of all production-related activity
- Audio engineering for commercials, shows and PSA's
- On-air broadcasting of commercials & other content
- Copywriting for commercial scripts
- Maintained business financial records
- Submitted affidavits to affiliate broadcasting companies
- Communicated with clients about station-related business
Reservationist
Finger Lakes Transport
Penn Yan , NY
05.2022 - 11.2022
- Assisted customers via phone by providing confirmations and answering questions and offering general information
- Relayed information on availability and pricing to customers
- Email Management
- Created itineraries for customer tours
- Filing
Dispatcher/Social Media Manager
Keuka To Go
Penn Yan, NY
04.2022 - 11.2022
- Used editing and graphic design tools to create content and visuals for company Facebook page
- Provided administrative support to drivers
- Communicated with customers and restaurants as appropriate
- Electronically transmitted orders to restaurants
- Answered the company phone
- Built menus for restaurants using company platform
- Email Management
Production Assistant
WYLF AM 850
Penn Yan, NY
08.2017 - 01.2021
- Edited & uploaded programming & commercials
- Produced commercials & other content
- On-air broadcasting of commercials and Public Service Announcements (PSA's)
Assistant
Mark C. Malcolm II
Penn Yan, NY
01.2012 - 01.2020
- Wrote mailings to customers/clients to advertise new listings and properties sold
- Filed customer/client documentation about listings that have been sold
Business Office Assistant
Century 21 Sbarra
Penn Yan, NY
07.2017 - 06.2018
- Inputted listings into Multiple Listing Service (MLS) database
- Assembled advertisements to be sent to local newspaper offices
- Filing of customer information
- Creation of Facebook page for Finger Lakes Getaways
Advancement & External Affairs Intern
Keuka College
Keuka Park, NY
06.2016 - 09.2016
- Compiled database of all donor-named recognition items on campus, documenting them with photographs and entering them into main campus database - allowed for quick and easy access by office
Marketing Assistant
Keuka College
Keuka Park, NY
08.2015 - 05.2016
- Evaluated Keuka College website by comparing it to other colleges and made recommendations on navigation and aesthetics
- Helped with video shoots about work environment at the college to assist in recruitment of new faculty and staff, aiding with audio, setup, and takedown
- Transcribed videos on Keuka College's YouTube Channel
- Stand-in for Keuka College television commercials
Education
Bachelor of Science - Business Management
Keuka College
2016
Associate of Applied Science - Business Administration
Finger Lakes Community College
2013
Skills
- Rivendell
- Zycast
- Facebook Marketing
- Adobe Audition
- Natural Log
- Microsoft Office
- Email Management
- Voiceovers
- Radio Announcing
- Audio Engineering
- Account Management
- Digital Strategy
- Copywriting
- Email Management
- Office Administration
- Customer Service
- Hootsuite
- Canva
- Multiple Listing Service
- Real Estate
- General Office Work
- Support Services
- Raiser's Edge
- Data Entry
- Commercials
- Shooting Video
- Videography
- Website
Affiliations
- Keuka College Men's Golf Team (2014-15)
Certification
- Google Digital Marketing & E-Commerce
- Meta Certified Digital Marketing Associate
Timeline
Operations Manager
Genesee Media
03.2023 - Current
Reservationist
Finger Lakes Transport
05.2022 - 11.2022
Dispatcher/Social Media Manager
Keuka To Go
04.2022 - 11.2022
Production Director
Genesee Media
01.2021 - 03.2023
Production Assistant
WYLF AM 850
08.2017 - 01.2021
Business Office Assistant
Century 21 Sbarra
07.2017 - 06.2018
Advancement & External Affairs Intern
Keuka College
06.2016 - 09.2016
Marketing Assistant
Keuka College
08.2015 - 05.2016
Assistant
Mark C. Malcolm II
01.2012 - 01.2020
Bachelor of Science - Business Management
Keuka College
Associate of Applied Science - Business Administration
Finger Lakes Community College