Andrew Martin

• Oversaw projects, equipment and manpower needs to properly allocate resources and training.
• Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
• Managed projects to find Efficiencies in area to improve utilization and better work flow.
• Developed production schedules to maintain sufficient shift coverage.
• Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
• Identified section KPIs and created measurement mechanism to track operations efficiency.
• Assisted with new processes and product planning to facilitate rollout.

Process Supporter:

• Tracked production statuses, coordinated workflow and reported and coordinated schedules.
• Documented production information via daily system logs and discussed non-conformance issues with management.
• Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
• Adhered to all quality control standards by thoroughly evaluating all printed components.
• Delivered troubleshooting assistance to Production Associates to bring machines back to full functionality.
• Oversaw projects and daily needs of teams of 30-40 associates a shift.

Zero Defect Mile Team Member

• Work with Quality Department to assess process areas and look for preventative measures to ensure quality is achieved continuously.

• Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Daily running of business including scheduling and managing a 10-20 person team shift.

• Produced targeted instructional materials and training curriculum focused on New Hires for organizational implementation.
• Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
• Supported and trained 100+ staff members to achieve and maintain top client satisfaction.
• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in increased customer satisfaction.