Andrew Martinez
Carrollton,TX
Summary
Dynamic and compassionate, with a proven track record at Parks Roastery, Excel in fostering positive environments and ensuring patient and customer satisfaction. Adept in customer service and fluent in Spanish, Brings strong team leadership and active listening skills, significantly enhancing team efficiency and patient interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Parks Roastery
08.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Medical Assistant Student
Passion Health Primary Care
06.2024 - 08.2024
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
- Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
Certified Nursing Assistant
Sagora Senior Living
01.2021 - 08.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
High School Diploma -
R.l Turner High School
Carrollton, TX06.2020
Skills
- Team Player
- Active listener
- Team Leadership
- Fluent in Spanish
- Exceptional customer service
- Excellent memory
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Timeline
Medical Assistant Student
Passion Health Primary Care
06.2024 - 08.2024
Barista
Parks Roastery
08.2021 - Current
Certified Nursing Assistant
Sagora Senior Living
01.2021 - 08.2021
High School Diploma -
R.l Turner High School