Hannah Colbert
Ellensburg,WA
Summary
A driven college student successful at working with colleagues and staff to accomplish challenging goals. Hardworking, disciplined, and devoted team player with 3 years of college exercise college experience. Excellent communicator with a positive mindset and friendly nature.
Overview
7
7
years of professional experience
Work History
Barista
Boxwood Home and Garden
05.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Managed the social media profile of Boxwood Home and Garden
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Waitress
Jakes Cafe
06.2019 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Central Washington University
Ellensburg, WA06.2027
Skills
- Team Leadership
- Friendly and outgoing
- Team Player
- Active listener
- Athlete training
- Game strategy implementation
- Player development
- Communication
- Player evaluation
- Performance feedback
Timeline
Barista
Boxwood Home and Garden
05.2024 - Current
Waitress
Jakes Cafe
06.2019 - Current
High School Diploma -
Central Washington University