natalie oller
Aniqua Sterling
MORGANTOWN,WV
3
Languages
5
years of professional experience
Dynamic team member with strong customer service and teamwork skills. Experienced in fast-paced environments, ensuring customer satisfaction through problem-solving and attention to detail.
Work History
Barista
3 Months- Prepared and served high-quality beverages following standardized recipes.
- Assisted customers with menu selections, enhancing overall experience.
- Maintained cleanliness and organization of workstations and customer areas.
- Prepared and served fresh lemonade and other beverages for customers in an outdoor tent setting
- Worked efficiently in a fast-paced outdoor environment, including during busy events and hot weather
- Restocked supplies, prepared ingredients, and helped set up and break down the stand
Barista
1 Month- Operated espresso machines and other equipment to ensure optimal performance.
- Handled cash transactions accurately and processed payments efficiently.
- Monitored inventory levels, restocked supplies to meet demand efficiently.
- Collaborated with team members to optimize workflow during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Team Member
3 Months- Collaborated with team members to fulfill customer orders efficiently and accurately.
- Prepared sandwiches and food items accurately while following food safety and quality standards.
- Took customer orders, handled cash and card transactions, and operated the register.
- Restocked food, beverages, and other supplies to keep the restaurant running efficiently.
- Maintained cleanliness throughout the restaurant, including cleaning and sanitizing bathrooms.
Camp Counselor
2 Months- Supervised and supported children in daily horse-riding activities, ensuring a safe and enjoyable experience.
- Monitored camper behavior, providing guidance and conflict resolution when necessary.
- Assisted campers with horseback riding lessons, grooming, tacking, and basic horse care.
- Monitored camper behavior, providing guidance and conflict resolution.
- Prioritized camper safety by monitoring activities and following proper horse-handling procedures.
Team Member
5 Months- Restocked shelves efficiently to maintain optimal inventory levels.
- Organized stockroom to enhance product accessibility and streamline retrieval processes.
- Monitored expiration dates and rotated products to ensure freshness and compliance.
- Assisted in unloading deliveries, verifying accuracy of shipments against packing lists.
- Maintained cleanliness and organization of sales floor to create a welcoming environment for customers.
- Implemented labeling system that improved product identification and reduced customer inquiries.
Education
High School Diploma
No Degree - Criminology
- Dean's List [1st semester of freshman year, 2025]
Skills
Espresso machine operation
Safe food handling
Food preparation
Cash handling
Money handling
Customer service
Sanitation practices
Attention to detail
Menu memorization
Cleaning
Organizing work stations
Food safety practices
Problem-solving
Active listener
Team player
Team collaboration
Team collaboration
Clear communication
Following instructions
Flexible schedule
Team collaboration
Leadership qualities
Team collaboration
Adherence to procedures
Goal achievement
Excellent memory
Team leadership
Building relationships
Attention to detail
Resolving complaints
Physical endurance
Workstation organization
Creative problem-solving
Performance metrics
Sign language fluency
Knows a bit of [German]
Order preparation
Complaint resolution
Customer engagement
Multilingual communication
Languages
English
Native or Bilingual
American Sign Language
Full Professional
German
Limited Working
Interests
Offering time and support to shelters for the homeless
women
and animals.
Music
Volunteering with youth sports programs as a [referee].
Gym Workouts
Volunteering
Hiking
Traveling
I enjoy cooking for friends and family gatherings.
I have a passion for photography and editing photos.
Playing Sports
Timeline
Barista
Jonathan Marcais
06.2026 - 07.2026Read More
Barista
Aniqua Sterling
05.2026 - 08.2026Read More
Team Member
Emily Nalls
12.2023 - 03.2024Read More
Camp Counselor
Harry Mulford
06.2023 - 08.2023Read More
Team Member
Aaron Cox
08.2021 - 01.2022Read More
Westfield High School
High School Diploma
Read More
West Virginia University
No Degree from Criminology
Read More