ANDREW MCCLUNG
Principal Analytics Architect
WINTER SPRINGS,FL
Summary
As a Principal Architect with over 20 years of experience, I specialize in driving transformative change and maximizing business outcomes through strategic SAP Data and Analytics initiatives. My expertise extends to delivering superior client services by leveraging emerging technologies and optimizing product investments in high-complexity enterprise environments. Currently leading consulting services in the SAP Analytics domain, I work across various sectors including oil and gas, financial, defense, manufacturing, pharmaceutical, and public services. My leadership is demonstrated by a strong track record of boosting revenues, enhancing customer loyalty, and fostering robust collaborations across sales, support, development, and product management teams. I am committed to achieving excellence and delivering high-quality outcomes that significantly benefit client operations and service satisfaction.
Overview
22
22
years of professional experience
16
16
years of post-secondary education
Work History
PRINCIPAL ARCHITECT, NA ANALYTICS AND INSIGHT PRACTICE
SAP
Lake Mary , FL
1 2016 - Current
- Advised over 50 clients on strategic deployment of SAP analytics solutions, enhancing their operational efficiency by using technologies like S/4HANA embedded analytics, BW/4HANA, SAP Datasphere and SAP Analytics Cloud.
- Led teams of 20+ consultants to deliver SAP analytics solutions on schedule for large-scale S/4HANA projects.
- Custom-designed and deployed analytics solutions tailored to specific business requirements of clients, resulting in significant improvements in data processing efficiency and data-driven decision making.
- Assisted client partners in securing revenue opportunities in services sales through RFP responses, resource estimates, and data/analytics strategy workshops.
DIRECTOR, PLATFORM AND TECHNOLOGY COE, NORTH AMERICA
SAP
Lake Mary , FL
01.2015 - 01.2016
- Developed comprehensive data, data warehouse, and analytics strategies tailored to client needs, ensuring alignment with broader IT initiatives for optimal business outcomes.
- Provided expert guidance on technology adoption and strategic roadmaps, helping customers navigate complex decisions to maximize their analytics capabilities.
- Coached account executives on refined sales and licensing strategies, enhancing understanding of customer environments and objectives for future analytics platform enhancements.
- Led and participated in design thinking workshops, pinpointing critical gaps and devising strategic solutions to address customer challenges in data and analytics deployments.
PRACTICE ENGINEER, DATA & ANALYTICS - SOUTH REGION
SAP
Lake Mary, FL
01.2012 - 01.2015
- Delivered expert guidance on best practices and service approaches tailored for clients' specific needs in analytics projects, enhancing their operational capabilities and solution efficiency.
- Crafted detailed service proposals and strategic recommendations, aligning closely with customer project scopes and key deliverables to ensure targeted and effective project outcomes.
- Played pivotal role in services sales cycle, facilitating customer workshops, responding to RFPs, providing estimates, conducting resource interviews, and outlining project plans and deliverables to secure and execute engagements successfully.
- Provided strategic support to customers in developing comprehensive analytics roadmaps, ensuring alignment with corporate visions and strategic use of data for business advantage.
- Enhanced internal practice competencies by leading knowledge sharing sessions and providing best practice guidance to consultants within analytics domain, fostering a culture of continuous improvement and expertise.
SENIOR CONSULTANT, ANALYTICS
SAP BUSINESSOBJECTS
Lake Mary , FL
01.2007 - 01.2012
- Delivered best practices consulting for Enterprise BI implementations, advising on maximizing efficiency and ROI from product investments to enhance business operations.
- Installed and deployed Business Objects Enterprise across large corporate environments, tailoring solutions to meet specific business intelligence reporting needs derived from comprehensive business analysis.
- Led corporate IT teams in both functional and technical capacities, significantly enhancing consulting engagements and enriching quality of project deliverables.
- Developed customized infrastructure solutions that align with unique customer requirements, using tailored OS platforms, databases, and network topologies to optimize performance and scalability.
- Provided mentorship and led best practice development initiatives within SAP National Competency Center, elevating skill sets and project execution standards of consulting teams.
SENIOR TECHNICAL ENGINEER, CRYSTAL DECISIONS
BUSINESS OBJECTS
Lake Mary , FL
01.2002 - 01.2007
- Increased customer satisfaction through proficient delivery of client services and aggressive resolution of systems issues
- Trained on diverse emerging technologies providing practical experience to all clients
- Supported complex enterprise-wide applications for significant clients ensuring optimal operations
- Troubleshoot and resolved Business Objects Enterprise issues across multiple platforms to include Windows Server and various
- NIX operating systems
- Assessment of client needs with accurate recommendations to sales and consulting
- Maintained effective verbal and written communications on all project levels
- Lead technical engineer on 5-person Top Tier support team, ensuring all teammates were effective in troubleshooting customer cases, and providing technical assistance when needed.
- Identified and resolved complex technical issues, ensuring optimal system functionality and minimizing downtime
Education
Master of Business Administration -
FLORIDA STATE UNIVERSITY
Tallahassee, FL 08.2009 - 12.2014
Master of Science - Management Information Systems
FLORIDA STATE UNIVERSITY
Tallahassee, FL 08.2009 - 12.2014
Bachelor of Science - Information Studies
FLORIDA STATE UNIVERSITY
Tallahassee, FL 08.1996 - 12.2001
Skills
Building Trusted Partnerships
Outcome-Based Delivery
Deep SAP Subject Matter Expertise
Focus on Operational Excellence, Business Insights, Innovation, and Collaboration
Facilitating Large-Scale Transformations
Project Management
Escalation Management
Team Leadership
Data and Analytics Solution Architecture
AI Business Strategy
Professional Highlights
- Promotion to Practice Engineer after years of demonstrated excellence as a lead consultant within the organization
- Led the SAP Analytics Delivery team for two years at a large-scale S/4HANA implementation in the oil and gas industry
- Led the expansion of SAP Services delivery teams at ExxonMobil, across multiple lines of business within upstream, downstream, and chemicals divisions, providing massive uplift to SAP South region revenues for four years.
- Successful delivery of high-quality solutions on numerous client projects
- Recipient of several Delivery and Consulting Awards
Timeline
DIRECTOR, PLATFORM AND TECHNOLOGY COE, NORTH AMERICA
SAP
01.2015 - 01.2016
PRACTICE ENGINEER, DATA & ANALYTICS - SOUTH REGION
SAP
01.2012 - 01.2015
Master of Business Administration -
FLORIDA STATE UNIVERSITY
08.2009 - 12.2014
Master of Science - Management Information Systems
FLORIDA STATE UNIVERSITY
08.2009 - 12.2014
SENIOR CONSULTANT, ANALYTICS
SAP BUSINESSOBJECTS
01.2007 - 01.2012
SENIOR TECHNICAL ENGINEER, CRYSTAL DECISIONS
BUSINESS OBJECTS
01.2002 - 01.2007
Bachelor of Science - Information Studies
FLORIDA STATE UNIVERSITY
08.1996 - 12.2001
PRINCIPAL ARCHITECT, NA ANALYTICS AND INSIGHT PRACTICE
SAP
1 2016 - Current