Andrew McCoach
Springfield,PA
Summary
Dynamic Head Barback with proven expertise in bartender support and workplace safety, honed at Springfield Ale House and Dom and Mia's. Excelled in enhancing guest experiences and streamlining bar operations through efficient multitasking and adherence to cleanliness standards. Demonstrated ability to anticipate needs and implement effective stock rotation, significantly improving service delivery and operational efficiency.
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
3
3
years of professional experience
Work History
Head Barback
Springfield Ale House
09.2024 - Current
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Aided management in conducting regular inventory audits for accurate tracking of stock levels and consumption patterns.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Restocked ice, condiments, and snacks.
- Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
- Maintained a clean and organized workspace, adhering to health and safety regulations for the benefit of staff and patrons.
- Assisted in the setup and breakdown of special events, ensuring a smooth and successful experience for all attendees.
Head Barback
Dom and Mia's
10.2023 - 08.2024
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
- Learned how to make wide variety of mixed drinks.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
Lifeguard
Springfield Country Club Golf
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Scanned main areas to monitor for any safety risks.
Education
No Degree - Civil Engineering
Pennsylvania State University
University Park, PA05-2028
Skills
- Workplace safety
- Detail-oriented
- Cleanliness standards
- Sanitation standards
- Stock rotation
- Bartender support
- Efficient multitasking
- Bussing tables
- Flexible schedule
- Ice replenishment
Certificate for Saving Someone
While Lifeguarding, A little girl was drowning and I saved her from drowning. I was honored at the township building with an certificate and a trophy.
Timeline
Head Barback
Springfield Ale House
09.2024 - Current
Head Barback
Dom and Mia's
10.2023 - 08.2024
Lifeguard
Springfield Country Club Golf
05.2022 - 09.2022
No Degree - Civil Engineering
Pennsylvania State University
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