ANASTASIA MCKINNEY
University Of Miami Hospital And Clinics
Miami,FL
4
years of professional experience
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also, a dependable Kitchen Staff Member trained in multiple stations. Supports and enhances kitchen operations by flexing easily between cooking, restocking and cleaning. Highly knowledgeable about health code requirements and good stock management.
Work History
Patient Transporter
1 Year 4 Months- Coordinated patient transports between units, radiology, surgery, and discharge areas while maintaining safe handoffs.
- Assessed mobility needs and selected wheelchairs, stretchers, or beds to support patient comfort and safety.
- Communicated with nursing staff and clinical teams to prioritize routine, STAT, and time-sensitive transport requests.
- Secured patients with proper restraints, oxygen, and equipment before movement to prevent incidents during transit.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Environmental Services Housekeeper
6 Months- Disinfected patient rooms, isolation areas, and high-touch surfaces using infection-control protocols.
- Maintained clean, orderly patient care areas, restrooms, and public spaces throughout facility.
- Removed waste, soiled linens, and biohazard materials following safety and sanitation procedures.
- Replenished cleaning supplies and patient area essentials to support continuous operations.
- Responded to housekeeping requests promptly, ensuring priority rooms and spaces were prepared for use.
Crew Member
1 Year 11 Months- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Crew Member
1 Year 3 Months- Executed cashier duties which involved taking orders, collecting payments, and giving change.
- Provided information to customers regarding menu items, product ingredients, and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups and bags.
- Drove team success by quickly completing assigned tasks.
- Stocked shelves and cases with new or transferred items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Brewed and served coffee and tea with preferred add-ins.
Crew Member
11 Months- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Diploma
Skills
Flexible and Adaptable
Communication
Leadership
Time Management
Self-Directed
Inventory Restocking
Drive-Thru Operations
Safe Food Handling
Cleaning and sanitizing
Timeline
Patient Transporter
University Of Miami Hospital And Clinics
04.2025 - 08.2026Read More
Environmental Services Housekeeper
University Of Miami Hospital And Clinics
10.2024 - 04.2025Read More
Crew Member
McDonald's Restaurant
07.2023 - 10.2024Read More
Crew Member
Wendy's Restaurant
05.2023 - 04.2025Read More
Crew Member
Popeye's Louisiana Kitchen
08.2022 - 07.2023Read More
Miami Northwestern Senior High School
High School Diploma
Read More