Kyle Moore
Arcola,TX
Summary
Proven to enhance patient and customer experiences at Memorial Hermann and HEB through exceptional interpersonal communication and attention to detail. Skilled in first aid/CPR and adept at ensuring safety and satisfaction, demonstrated by surpassing service level guidelines. Achieved significant improvements in patient comfort and customer retention by leveraging planning and coordination skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Transporter
Mirna Connor
06.2023 - Current
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Make the patients feel comfortable by having friendly small talk.
- Transport the patient in a good timely manor
HEB
Curbside
07.2020 - Current
- Shop for orders that are due at a certain time frame.
- Help take care of any shopper that is in need of any help.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Met customer call guidelines for service levels, handle time and productivity.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Maintained up-to-date knowledge of product and service changes.
Education
Associate Degree in Nursing - Radiology
Houston Community College
Houston, TX06.2026
High School Diploma -
Shadow Creek High School
Pearland, TX06.2020
Skills
- Attention to Detail
- Flexible and Adaptable
- Interpersonal Communication
- Planning and Coordination
- Fast and On-time
- First Aid/CPR
Certification
BLS (Basic Life Support Certification)
Hobbies
Working Out
Music
Adventuring
Socializing
Cooking
Driving
Taking Walks
Self Improvement
Timeline
Patient Transporter
Mirna Connor
06.2023 - Current
HEB
Curbside
07.2020 - Current
Associate Degree in Nursing - Radiology
Houston Community College
High School Diploma -
Shadow Creek High School
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