AWS
Andrew Miller
Data/Integration Engineer
Princeton,Texas
Skills
Strategic Planning & Forecastingundefined
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Training Management Software industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
DATA & INTEGRATION ENGINEER / DATA SOLUTIONS MANAGER
Britannica Knowledge Systems
Remote, TX
09.2020 - Current
- Established requirements for internal and third-party integration with Fox Training Management System in collaboration with client teams
- Established integrations with learning, talent management, and human resource information systems by coordinating with top tier learning management systems
- Coordinate development of new system APIs to facilitate data migration and integration
- Review all functional solutions for secondary and tertiary data impacts
- Key Accomplishments:
- Helped to facilitate development and deployment of new generation of Fox Training Management System
- Assisted with first implantation of new generation of product to large enterprise level client with 1.2 million users
- Documented effective and replicable methods for extracting data and organizing data sources
- Identified and documented detailed business rules and use cases based on requirements analysis
INTEGRATION CONSULTANT
Bluewater Learning
Richardson, TX
02.2018 - 07.2020
- Determine requirements for internal and third-party integration with Learning Management System by working with client teams
- Establish integrations with learning, talent management, and human resource information systems by coordinating with top tier learning management systems
- Utilize Dell Boomi Platform to perform various tasks, such as data extraction and transformation and conducted load activities.
- Used interpersonal and communication skills in interactions, enriching team collaboration, customer relationships on enterprise level projects
ADMIN CENTER REPRESENTATIVE
Bluewater Learning
Richardson, TX
04.2016 - 02.2018
- Facilitated business process decision’s about Learning Management by working with client teams
- Assisted in implementation and transition of systems; working as imbedded client system administrator
- Standardized and preserved system requirements and configuration settings
- Resolved concerns with products or services to help with retention and drive sales.
- Key Accomplishments:
- Enhanced sales and business operations efficiency, while establishing several small businesses in growth industries.
LOGISTICS EMBARKATION SPECIALIST/EMBARKATION CHIEF
United States Marine Corps Reserve
Fort Worth, TX
03.2007 - 02.2018
- Assisted commanding officer in managing operations of embarkation and logistics, and maintaining unit readiness through inspection and remediation
- Managed transportation of equipment and goods through commercial or military transport; as well as guided movement of passengers via charter aircraft or buses and helped in reconciliation of requests
- Supervised all unit embarkation events and created accurate reports and delivered to senior management for accountability
- Worked with R4 Operations Group, Camp Leatherneck, Helmand Province, Afghanistan to support operation enduring freedom, Coordinated and supervised logistical transportation support for personal and equipment, while serving Special Purpose Marine Air Ground Task Force – Southern Command
- Managed all aspects of administrative and personnel needs of logistical and transportation operations.
Asset Protection Specialist and Sales Associate
The Home Depot
Arlington, TX
02.2017 - 01.2018
- Controlled reduction of loss inventory by protecting company assets.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Eliminated 97% of shrinkage costs through support and ongoing maintenance of inventory processes.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Wrote reports for internal and external crime, burglary or theft.
- Patrolled store departments to check for suspicious activities.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud
GLOBAL SERVICE DESK LEVEL 2 ANALYST
Modis IT Staffing
Fort Worth, TX
03.2015 - 04.2016
- Offered technical IT support to AIG employees globally and contracted with AIG's global service desk
- Worked as back-up team lead to supervise team of 15 employees; as well as served as Level 2 subject matter expert with expertise in Citrix and McAfee Endpoint Encryption
- Key Accomplishments:
- Executed strategic repositioning, recapitalization
- Formed several small businesses by focusing on sales and operational excellence.
Education
Bachelor of Science - Computer Science, Data Analysis
SOUTHERN NEW HAMSHIRE UNIVERSITY
Online 08.2020 - Current
Software
Terraform
Python
SQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DATA & INTEGRATION ENGINEER / DATA SOLUTIONS MANAGER
Britannica Knowledge Systems
09.2020 - Current
Bachelor of Science - Computer Science, Data Analysis
SOUTHERN NEW HAMSHIRE UNIVERSITY
08.2020 - Current
INTEGRATION CONSULTANT
Bluewater Learning
02.2018 - 07.2020
Asset Protection Specialist and Sales Associate
The Home Depot
02.2017 - 01.2018
ADMIN CENTER REPRESENTATIVE
Bluewater Learning
04.2016 - 02.2018
GLOBAL SERVICE DESK LEVEL 2 ANALYST
Modis IT Staffing
03.2015 - 04.2016
LOGISTICS EMBARKATION SPECIALIST/EMBARKATION CHIEF
United States Marine Corps Reserve
03.2007 - 02.2018
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