Rama Parlapalli
Plainfield,IL
Summary
Well-qualified Test Manager offering over 16 years of experience managing Quality Assurance testing processes. Polished in organizing and coordinating test meetings, automating test processes and arranging software and hardware needed for tests. Innovative professional possessing solid project management and coaching skills. Certified in Performance testing, Project Management and Cybersecurity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr Test Manager –Data & Analytics Solutions
Health Care Service Corporation
Chicago, IL
04.2019 - Current
- The SR Test Manager manages a team of Test Managers and Test leads managing a diverse range of projects from conception through Implementation
- Enhanced and standardized software defect life cycle management processes that helped to reduce the downtime from bug detection to resolution with an estimated gain in time
- Successfully delivering Data & Analytics Solutions – Collaborated and established periodic requirement reviews by stakeholders to ensure requirements were well defined that will lead to delivery of flawless applications to production
- Currently responsible for complete project delivery of both internal and external internet facing ecommerce healthcare applications
- Successfully implemented large and complex digital transformation engagements - using both waterfall and agile methodology in onshore/offshore model
- Peak Team size of 30+
- Harvested a automation approach in collaboration with vendors that have paved way to significantly reduce the regression testing effort by 15%
- Been successful in leading and effectively connect and relate to senior customer executives as part of project steering committee meetings
- People management and Delivery Strategy Established a highly motivated, energized, and positive work-culture
- Multiple teams of 20+
- Responsibilities includes performance reviews and career development, hiring and retaining of top talent, providing thought leadership and direction across various programs.
Test Manager - Retail Markets
Healthcare Service Corporation
Naperville, IL
02.2015 - 03.2019
- Managed a team of Senior Test leads and testers in diverse range of projects from conception through Implementation.
- Enhanced and standardized software defect life cycle management processes that helped to reduce the downtime from bug detection to resolution with an estimated gain in time
- Successfully delivering Retail Program Applications and Business Stakeholder Satisfaction targets – Collaborated and established periodic requirement reviews by stakeholders to ensure requirements were well defined that will lead to delivery of flawless applications to production
- Established standard Quality Management processes, metrics framework and baselined KPIs and SLAs to measure the vendor performance
- Currently responsible for Test delivery of both retail portfolio and cross portfolio projects and applications
- Successfully Delivered large and complex projects which follow both waterfall and agile methodology in onshore/offshore model
- Implemented Service virtualization for the projects involving third party applications which resulted in efficient load and performance testing and significant cost saving up to 20%
- Been successful in leading and effectively connect and relate to senior customer executives as part of project steering committee meetings
- Participated in Communications Program including road shows, lunch and learns, quality kickoff meetings and departmental presentations that will promote the principles and value of QA CoE
- People management – Test manager – Accountable for leadership and people development activities – performance evaluation, career discussions, mentoring sessions, recruiting/retaining high talent in Markets Solutions Portfolio like CQ
- Less than 2% attrition
- Established a highly motivated, energized, and positive work-culture: WHI 84% (FY20) & 92% (FY21)
- Team size of 50.
Performance Test Lead
Hallmark Service Corporation
Naperville, IL
02.2012 - 01.2014
- Successfully managed a team of performance testers to deliver complex engagements with improved performance and ensured the system adheres to all the non-functional requirements
- Actively involved in pre-sales of the QA Services and QA Consulting resulting adapting to industry standard tooling for automation
- Worked closely with business partners and sponsors to understand business needs, define business objectives, and project planning and budget estimation
- Effective and impactful Collaboration with multiple HCSC business stake holders to streamline the Nonfunctional requirement definition and improved the performance testing practice across the enterprise-wide applications
- Accountable for leadership and people development activities – performance evaluation, career discussions, mentoring sessions, recruiting/retaining high talent in Onsite and offshore
- Less than 2% attrition
- Established a highly motivated, energized and positive work-culture
- Team size of 12.
Performance Test Engineer
Recreation Equipment Inc
Kent, WA
01.2011 - 12.2011
QA Consultant
Prelude System Inc.
Diamond Bar, CA
02.2008 - 12.2011
QA Tester
Fidelity Investments
Boston, MA
05.2009 - 12.2010
Test Analyst
North American Manufacturing Company
Cleveland, OH
02.2008 - 04.2009
SR MANAGER QUALITY ASSURANCE
- Accomplished and result-driven Quality Assurance management professional with over 15 years of experience in quality assurance, design verification and system design of enterprise-wide large-scale mission-critical applications in the Healthcare, Retail, Banking &finance, and IT industries
- Hands-on manager with proven ability to direct and improve quality programs, reducing defects and improving overall efficiency and productivity
- Highly adept at developing and implementing test strategies, test plans, operational procedures, and quality methodologies to support development and release of business applications in the international geographically dispersed company
- Proficient in program and project Management with the ability to interact with people at all levels; a successful track record of aligning people, projects, and priorities, effectively bridging the gap between IT and Business
- Excellent communication skills with flexibility to address environmental and organizational change, take direction, think fast, and execute with precision
- Expertise in Performance testing of design tools, with familiarity in multiple programming languages
- Able to train, lead and motivate effective cross functional teams
- Experienced in the integration and testing of third-party software
- Successful track record in overall project management including managing offshore-onsite project models and coordinating teams located in different-time zones
- Proven Process Excellence and Cross team collaboration capabilities through excellent communication skills and interpersonal skills.
- Provided technical guidance to development teams to build scalable applications on the Microsoft Azure platform.
- Migrated existing workloads from on-premises datacenters to the cloud environment with minimal disruption.
- Performed cost-benefit analyses of proposed process improvements prior to implementation.
- Managed Quality Assurance team members by providing direction, motivation, coaching, and mentoring as needed.
Education
Master of Business Administration - BUSINESS
University of Illinois At Urbana-Champaign
Champaign, IL03-2025
Skills
- Software Quality Assurance & Testing
- Vendor Sourcing & Management
- Functional & Performance Test Automation
- Forecasting & Budgeting
- Project and Risk Management
- Process Excellence and Auditing Procedures
- Agile SCRUM Methodologies
- Strategic Planning & Roadmaps
- People Leadership & Management – Onshore/Offshore
- Strong Collaborative and Analytical skills
- MS Office
- Visio
- MS Project
- Shunra Cloud
- Winrunner
- Foglight
- Wily Introscope
- Perfmon
- NMON
- HP Openview
- Terradata SQL Assistant
- Tableau
- Grafana
- HP Load Runner/Performance Center
- J METER
- HP ALM
- SOASTA
- Selenium
- SPARK/SCALA
- Test Director
- Quality Center
- Bugzilla
- JIRA
- QTEST
- Oracle
- MS SQL Server
- MS Access
- DB2
- Hadoop
- VSS (Visual Source Safe)
- Git Hub
- Process Management
- Quality Assurance
- Team leadership abilities
- Project management skills
- Software Development Lifecycle
- Cross-functional team leadership
- Continuous deployment
- Data Analysis
- Stakeholder Management
- Test Automation
- Software Quality Assurance
- Resource planning expertise
Awards Recognition
Gold Club – Attainment Award winner – for significant organizational impact – generating high consulting revenue and exceeding individual utilization targets – FY’10 in Prelude Systems Inc.
Certification
- HP Certified in Load runner
- Certified scrum master
- Project Management Professional
- Safe Agilist
- Agile Certified
Timeline
Sr Test Manager –Data & Analytics Solutions
Health Care Service Corporation
04.2019 - Current
Test Manager - Retail Markets
Healthcare Service Corporation
02.2015 - 03.2019
Performance Test Lead
Hallmark Service Corporation
02.2012 - 01.2014
Performance Test Engineer
Recreation Equipment Inc
01.2011 - 12.2011
QA Tester
Fidelity Investments
05.2009 - 12.2010
QA Consultant
Prelude System Inc.
02.2008 - 12.2011
Test Analyst
North American Manufacturing Company
02.2008 - 04.2009
SR MANAGER QUALITY ASSURANCE
Master of Business Administration - BUSINESS
University of Illinois At Urbana-Champaign
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