Andrew Montoya
Colton,CA
Summary
Dynamic and results-driven professional with experience at Amazon and Lululemon. Proven track record in customer service and team collaboration, consistently enhancing operational efficiency. Skilled in forklift operation and effective communication, contributing to reduced order processing times and improved guest experiences. Committed to maintaining high standards in fast-paced environments.
Professional with experience in customer service and vehicle handling, prepared for valet responsibilities. Strong focus on team collaboration and achieving results. Reliable, flexible, and highly skilled in driving various types of vehicles. Valued for attention to safety, efficiency, and client satisfaction.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Lululemon
11.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Valet Attendant
Yaamava Resort and Casino at San Manuel
05.2022 - 10.2024
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
Delivery Driver
Amazon
06.2021 - 05.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Worker
Amazon
08.2019 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Barista
Starbucks
06.2014 - 09.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
No Degree - American Sign Language
Riverside City College
Riverside, CA06-2028
Skills
- American sign language
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Forklift operation
- Effective communication
Timeline
Warehouse Worker
Lululemon
11.2024 - Current
Valet Attendant
Yaamava Resort and Casino at San Manuel
05.2022 - 10.2024
Delivery Driver
Amazon
06.2021 - 05.2022
Warehouse Worker
Amazon
08.2019 - 09.2021
Barista
Starbucks
06.2014 - 09.2020
No Degree - American Sign Language
Riverside City College
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