Lucia Cabaud
Morgan
Summary
Results-driven professional with a strong track record in delivering high-quality work,improving processes, and supporting team success. Skilled in communication, problem-solving, and managing multiple priorities in fast-paced environments. Known for reliability, attention to detail, and a positive, collaborative approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager on Duty
Lululemon
10.2025 - Current
- Supervised daily store operations to ensure optimal customer experience and adherence to company standards.
- Trained new team members on operational procedures, enhancing team performance and service quality.
- Addressed customer inquiries and resolved issues promptly to foster positive relationships and loyalty.
- Implemented visual merchandising strategies to enhance product presentation and drive sales engagement.
- Monitored sales performance and provided feedback to staff for continuous improvement in service delivery.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Real Estate Agent and Property Manager
Local Realty
08.2020 - 10.2025
- Developed comprehensive marketing strategies to promote residential and commercial properties effectively.
- Guided clients through buying, selling, and leasing processes, ensuring seamless transactions.
- Conducted market analysis to identify trends and opportunities for clients' investment decisions.
- Built and maintained strong client relationships through exceptional communication and personalized service.
- Negotiated contracts and agreements to secure favorable terms for clients in real estate transactions.
- Utilized CRM systems to track leads, manage client databases, and streamline communication efforts.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
Flight Attendant
United Airlines
02.2023 - 02.2024
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction during flights.
- Demonstrated proficiency in safety protocols, conducting pre-flight safety checks and briefings.
- Coordinated with cabin crew to maintain efficient operations and timely service delivery.
- Resolved passenger inquiries and issues promptly, enhancing overall travel experience.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Human Resources Manager
Emirates Airlines
10.2011 - 05.2015
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- In Charge of all the assigned vacations, emergency leave, maternity leave, sick leave or any absence from a job for 70,000 Emirates Airline Flight Attendance.
- Led recruitment strategies to attract top talent, enhancing workforce quality and culture alignment.
- Extremely high pasted working environment,requires excellent organizational and communicational skills.
Flight Attendant
Emirates Airlines
04.2007 - 03.2011
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction during flights.
- Demonstrated proficiency in safety protocols, conducting pre-flight safety checks and briefings.
- Coordinated with cabin crew to maintain efficient operations and timely service delivery.
- Resolved passenger inquiries and issues promptly, enhancing overall travel experience.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Marketing Coordinator
American Chamber of Commerce
12.2006 - 04.2007
- Oversaw event planning logistics, ensuring successful execution of promotional activities.
- Conducted competitor analysis to identify opportunities for differentiation in marketing strategies.
- Planned and executed internal and external marketing events.
Hostess
Slovak Olympic Team
02.2002 - 03.2002
- Developed strategies for managing high-volume periods during events effectively.
- Organizing accommodation and the whole stay for French, Japanese and Slovakian Team.
- Made all necessary arrangements to accommodate the team right from the airport to the execution of program in timely fashion.
Education
Bachelor of Arts - International Studies
University of Utah
Salt Lake City, UT12-2006
High School Diploma -
Park City High School
Park City, UT06-1998
Skills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
- Policy enforcement
- Employee engagement
- Goal oriented
- Task delegation
- Exceptional Customer Service
- Team Work
Accomplishments
Alpine Ski Racer for Slovakian Team.
Slovakian National Champion in Slalom
Athlete of the year for the region of High Tatras, Slovakia.
Certification
Real Estate and Property Management License in Nevada.
Languages
Slovak
Native or Bilingual
Czech
Native or Bilingual
English
Full Professional
Polish
Professional Working
Timeline
Manager on Duty
Lululemon
10.2025 - Current
Flight Attendant
United Airlines
02.2023 - 02.2024
Real Estate Agent and Property Manager
Local Realty
08.2020 - 10.2025
Human Resources Manager
Emirates Airlines
10.2011 - 05.2015
Flight Attendant
Emirates Airlines
04.2007 - 03.2011
Marketing Coordinator
American Chamber of Commerce
12.2006 - 04.2007
Hostess
Slovak Olympic Team
02.2002 - 03.2002
Bachelor of Arts - International Studies
University of Utah
High School Diploma -
Park City High School