Makayla Phillips
Louisville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Materials Presenter III
Lantech
06.2021 - 02.2024
- Handling, cataloguing, and sorting parts
- Worked well in a team to coordinate part deliveries between facilities
- Served as team leader to task team members with responsibilities, conducted team meetings to discuss safety and team improvement
- Ability to do basic inventory management using various applications including Microsoft Excel
- Operated forklift to deliver parts to and from main manufacturing facility
Customer Service Manager/Cafe Manager/Party Coordinator
Malibu Jack's
09.2017 - 06.2021
- Worked in cafe with experience taking/filling orders, routine cleaning to maintain a clean environment, and restocking all food and beverage items
- Served as cafe manager scheduling staff and procuring inventory to replenish stock
- Served as lead customer service representative to incoming customers with experience handling conflict with customers
- Purchased, stocked, and inventoried redemption prizes
- Scheduled group functions via phone, organized, cleaned up, and coordinated all group activities
- Assigned team members to lead groups and oversaw giving lunch breaks
- Oversaw nightly handling of cash including counting it and checking for discrepancies with daily transactions
Retail Stock Associate
Ross Dress For Less
03.2017 - 09.2017
- Unload new shipments of inventory and resupply the stock on the shelves as needed
- Rang up customers
- Retagging discounted items with up-to-date price tags
- Cleaning and reorganizing merchandise on shelves, aisles and racks
Education
High School Diploma -
Eastern High School
Louisville05.2017
Skills
- Customer Service
- Issue and Complaint Resolution
- Receiving support
- Merchandise Orders and Exchanges
- Computer Skills
- Understanding Customer Needs
- Coordination
- Shipping and Logistics
- Microsoft Outlook
- Conflict Resolution
- Problem-solving abilities
- Staff education and training
- Money handling abilities
- Microsoft Excel
- Team Development
- Materials Transport
Timeline
Materials Presenter III
Lantech
06.2021 - 02.2024
Customer Service Manager/Cafe Manager/Party Coordinator
Malibu Jack's
09.2017 - 06.2021
Retail Stock Associate
Ross Dress For Less
03.2017 - 09.2017
High School Diploma -
Eastern High School