Andrew Morel
Bergenfield,NJ
Summary
Detail-oriented team player with strong organizational/verbal skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
5
5
years of professional experience
Work History
Operations Specialist
CheckAlt
Valley Cottage, NY
01.2023 - Current
- Learned and adapted quickly to new technology and software applications.
- Gathered, organized and input information into digital database.
- Motivated and trained employees to maximize team productivity.
- Managed inventory control, ensuring optimal levels of stock while minimizing waste and costs.
Owner/Head Audio Engineer
Audio Boost Studio
Dumont, NJ
10.2022 - 12.2023
- Engineered recording sessions and produced musical soundtracks for artists within various genres.
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Lead Audio Engineer
Dice Space Studio
Dumont, NJ
03.2021 - 08.2022
- Managed clients and projects from start to finish.
- Maximized studio productivity by implementing efficient scheduling, on-boarding and procedures.
- Gained strong leadership skills by managing projects from start to finish.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
- Enhanced audio quality by expertly mixing and mastering recordings.
Intern Recording Engineer
Book Zo's Studio
01.2020 - 05.2020
- Learned and adapted quickly to new technology and software applications.
- Setup and double-checked equipment for functionality before use.
- Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
- Increased revenue for the studio by attracting new clients.
Customer Service Representative
Target Co
06.2019 - 01.2020
- Trained new personnel regarding company operations, policies and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Bergenfield High School
Bergenfield, NJ06.2018
Some College (No Degree) - Entrepreneurship
Rowan University
Glassboro, NJSkills
- Customer Service
- BIOS Configuration
- Software Installation
- PC Parts Replacement
- PC Hardware Knowledge
- Equipment Troubleshooting
- Organization & Planning
- Appointment Scheduling
- Issue/Complaint Resolution
- Pro Tools expertise
Timeline
Operations Specialist
CheckAlt
01.2023 - Current
Owner/Head Audio Engineer
Audio Boost Studio
10.2022 - 12.2023
Lead Audio Engineer
Dice Space Studio
03.2021 - 08.2022
Intern Recording Engineer
Book Zo's Studio
01.2020 - 05.2020
Customer Service Representative
Target Co
06.2019 - 01.2020
High School Diploma -
Bergenfield High School
Some College (No Degree) - Entrepreneurship
Rowan University
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