Andrew Morgan
Centralia,MO
Summary
Seasoned IT Director with extensive experience in managing and optimizing complex technological environments. Expert in strategic planning, team leadership, and project execution, with a proven track record of enhancing operational efficiency and fostering business growth. Skilled in building strong relationships across departments, driving innovative solutions to technical challenges, and adapting to new challenges with a proactive approach.
Overview
8
8
years of professional experience
Work History
IT Director
Community Health Systems- MRMC
Moberly
12.2019 - Current
- I support all users with Workstations from windows machines to Citrix thin clients
- I help maintain the Citrix Environment for our location
- I also help with server maintenance and patching
- I work hard to make sure the end users have what they need when they need it and have it working as it is designed
- I work with my staff to provide a quality service to meet and exceed our hospital’s needs
- I also Manage all IT projects and Major issues as well as serve on the EOC committee for Security and many other duties as needed
- Picking up new skills is something I have had to get good at while being a director at a small facility.
Onshore Outsourcing
09.2016 - 12.2019
- Supported a client’s financial system, project management software, and userbase
- We supported access, software functionality, how to questions, data entry projects, troubleshooting, and knowledge base management.
Education
Network Systems Administration -
Moberly Area Community College
MoberlyIndustrial Electronics -
Moberly Area Technical Center
MoberlyYouth and Family Ministry -
Central Christian College of the Bible
Computer Information Systems I & II -
Moberly Area Technical Center
MoberlySkills
- IT service management
- Disaster Recovery
- Network Administration
- Strategic Planning
- Team Leadership
- Hardware Management
- Customer Education
- Google Sites
- Remote support
- Information Security
- Virtualization Technologies
- IT service delivery
- Excellent Communication
- Task Prioritization
- Adaptability and Flexibility
- Teamwork and Collaboration
- Analytical Thinking
- User Support
- Problem-solving aptitude
- Analytical Skills
- Data Analysis
- Security Risk Assessments
- Security Walks
- Security Analysis
- Basic HL7 Troubleshooting
- PC Repair
- Mobile PC Repair
Bio
I have been working in the technology field since 2005. In that time, I’ve gone from building computers, to working for a school district, to being a Sr. Analyst on a level 2 help desk for a large financial company. I have more recently spent my time serving at the local hospital as an IT Director and Facility Information Security Officer. I enjoy developing friendships with my co-workers. I also like to learn new skills to better serve not just my employer but my community. I believe a positive attitude is essential to a healthy workplace which also helps with life. I enjoy working in the technology field because it’s always evolving. There is always something new to learn and it’s often a good challenge to become more efficient and productive.
Personal Information
Title: IT Director – Data Analyst – Remote Support Analyst - Information Services
Hobbies and Interests
- Mowing
- Offroading
- Marksmenship
Affiliations
- I love driving anything with a motor.
- I love playing musical instruments. I play Tuba, Drums and Guitar.
- I enjoy spending time on the river.
- I enjoy spending time with my family.
Accomplishments
- Flamingo award- For going above and beyond and excellent service. - Case management at Moberly Regional Medical Center
- Honor Roll Student in Highschool
- Graduated CIS 1 and 2 with Honors.
Languages
English
Full Professional
References
References available upon request.
Timeline
IT Director
Community Health Systems- MRMC
12.2019 - Current
Onshore Outsourcing
09.2016 - 12.2019
Network Systems Administration -
Moberly Area Community College
Industrial Electronics -
Moberly Area Technical Center
Youth and Family Ministry -
Central Christian College of the Bible
Computer Information Systems I & II -
Moberly Area Technical Center