Andrew Moyer
Aiken,SC
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users in an easy-to-digest manner. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
Work History
Cyber Defense Operator
USAF Reserves
03.2024 - Current
- Trained to deliver network capability in austere locations to be used as a communications hub.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address system problems.
Alternate Mission Equipment Supervisor
USAF
08.2020 - 11.2023
- Ensured safety compliance by conducting regular inspections and enforcing adherence to safety procedures.
- Managed efficient teams of up to 10 employees in maintenance/troubleshooting processes of multi-million dollar equipment.
- Coordinated with other departments to ensure seamless integration of new equipment into existing processes.
Aircraft Armament Systems Technician
USAF
08.2016 - 08.2020
- Composed technical reports detailing work performed on aircraft armament systems, providing valuable information for future maintenance planning.
- Quickly adapted to new software applications for diagnostic processes and recordkeeping, increasing efficiency within the technician team.
- Provided hands-on training to junior technicians, improving overall team knowledge and skillsets in aircraft armament systems.
Education
Associate of Science - Aircraft Armament Systems Technology
Community College of The Air Force
Montgomery, AL2016
High School Diploma -
South Aiken High School
Aiken, SC2012
Skills
- Network support
- Remote Support
- Software Installation
- Hardware Repair
- Issue Resolution
- Security Protocols
- Technical Documentation
- Data Security
- Issue Troubleshooting
Relevant Skills
- Practiced troubleshooter with excellent diagnostics and repair abilities.
- Boost system performance by thoroughly evaluating and correcting different hardware and software issues.
- Knowledge of network administration, security management, email systems and applications support.
Timeline
Cyber Defense Operator
USAF Reserves
03.2024 - Current
Alternate Mission Equipment Supervisor
USAF
08.2020 - 11.2023
Aircraft Armament Systems Technician
USAF
08.2016 - 08.2020
Associate of Science - Aircraft Armament Systems Technology
Community College of The Air Force
High School Diploma -
South Aiken High School
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