Andrew Mueller
Raleigh,NC
Summary
Results-driven Talent Acquisition Professional with 12 years of experience in full-cycle recruiting and employer branding. Developed effective sourcing strategies and built cross-functional partnerships in corporate and agency environments. Specialized in recruiting technology roles across IT, operations, sales, and project management, contributing to organizational growth and a positive workplace culture.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Manager
VALERIS formerly MERCALIS/TRIALCARD
Morrisville, USA
04.2022 - 04.2026
- Developed end-to-end talent acquisition strategy, leading team of 4 recruiters across multiple locations.
- Served as strategic advisor to hiring managers regarding market data, compensation, and hiring risks.
- Aligned talent strategy with business goals by partnering with IT, Operations, and Sales department.
- Standardized hiring processes, including intake meetings, scorecards, and interview guides to enhance quality.
- Executed full-cycle recruitment for 7 IT business units, covering infrastructure and analytics.
- Boosted employer brand visibility through targeted social media campaigns, increasing candidate engagement.
- Maintained 94% offer acceptance rate and 92% annual retention rate over multiple years.
- TA Team achieved key benchmarks: 3:1 interview to offer ratio, 15% reduction time to hire, and >80% offer acceptance rate.
Talent Acquisition Specialist /Sr Talent Acquisition Specialist
VALERIS formerly MERCALIS/TRIALCARD
Morrisville, USA
11.2017 - 03.2022
- Own full-scale end to end recruitment process life-cycle - including initial assessments, In-take meetings, interviews, and offers for 9 business units across organization.
- Developed recruitment strategy encompassing job posting optimization, recruiting marketing channels, job board procurement, and diverse employment marketing initiatives.
- Managed relationships and leveraged creative networks and recruiting tools to identify and attract top candidates.
- Proactively sourced and engaged passive candidates to attract talent.
- Collaborated with HR stakeholders as a Talent Acquisition Partner to develop recruiting strategies, interview question guides, score cards, and success profiles during acquisitions.
- Partner with hiring managers and HR Business Partners to improve and implement new hire onboarding practices to create a more positive candidate experience.
- Achieved quarterly metrics of 12 placements and maintained 80% yearly retention rate while receiving positive feedback from hiring managers for 14 consecutive quarters.
- Facilitated placement of 248 candidates across various roles.
- Advanced to Senior Talent Acquisition Specialist role due to performance.
Technical Recruiter
THE GOAL INC
Reston, USA
01.2017 - 10.2017
- Executed recruitment process, identifying, sourcing, screening, qualifying, interviewing, negotiating contracts/salaries, and managing offer letters and candidate maintenance to ensure successful placements.
- Increased active local candidates in internal database to build a robust pipeline from 36 to 3,200, significantly expanding sourcing opportunities.
- Identify effective sourcing methods and techniques through referrals, ATS, and job boards/recruiting websites.
- Facilitated communication between clients and candidates throughout recruitment lifecycle to enhance candidate experience and client satisfaction.
- Establish meetings with Hiring Managers and attend Networking Events to create, build, and maintain relationships to generate new business and cultivate existing relationships.
- Facilitated placement of first three candidates in Raleigh office.
Technical Recruiter
ACCENTUATE STAFFING
Raleigh, USA
09.2014 - 12.2016
- Perform full life cycle recruitment for contract, contract to hire, and direct hire IT opportunities with a variety of different clients and technology platforms.
- Conduct initial candidate interviews, phone screens, in person meetings, and video conferencing; qualify all candidates based on background experience, skill level/set, education, and job order requirements.
- Guide candidates through entire lifecycle from sourcing to placement and post-placement follow-up to ensure positive candidate experience and high satisfaction levels.
- Built consultative partnerships with hiring managers and internal partners, providing expertise in recruitment process and talent assessment.
- Generated new clients by marketing top candidates to directors and hiring managers to identify existing needs.
- Negotiated offer details and closed hires at a 92% Acceptance Rate.
- Achieved record gross margin for department exceeding $52,000.
Corporate Sales Representative
CITRIX SHAREFILE
Raleigh, USA
09.2013 - 07.2014
- Outstanding sales performance, consistently exceeds 100% of monthly quotas despite continually increasing sales goals.
- Prospected, networked, and developed sales pipeline; demonstrated proficiency in cold-calling clients in Real Estate and Legal verticals, contributing to overall sales growth.
- Utilized exceptional communication skills to ensure client understanding of products and options, applied consultative sales techniques, and enhanced customer satisfaction and loyalty.
- Managed compliance and documentation, maintained knowledge of state and federal encryption and client-protection laws, ensuring all industry requirements were met.
Education
Bachelor of Arts - Sociology
University of North Carolina Wilmington
Wilmington, NCMasters Certificate - Project Management
Villanova University
Philadelphia, PASkills
- Information Technology recruitment
- Recruitment analytics
- Process improvement
- Team leadership
- Relationship management
- Data-driven decision making
- Developing recruitment strategy
- Candidate relationship management
- Market analysis
- Strategic advising
Timeline
Talent Acquisition Manager
VALERIS formerly MERCALIS/TRIALCARD
04.2022 - 04.2026
Talent Acquisition Specialist /Sr Talent Acquisition Specialist
VALERIS formerly MERCALIS/TRIALCARD
11.2017 - 03.2022
Technical Recruiter
THE GOAL INC
01.2017 - 10.2017
Technical Recruiter
ACCENTUATE STAFFING
09.2014 - 12.2016
Corporate Sales Representative
CITRIX SHAREFILE
09.2013 - 07.2014
Bachelor of Arts - Sociology
University of North Carolina Wilmington
Masters Certificate - Project Management
Villanova University