Andrew Mullen

- Delivered outstanding customer service in a fast-paced restaurant setting, emphasizing teamwork and communication.

- Demonstrated exceptional interpersonal skills to interpret customer behaviors, resulting in successful upselling.

- Proactively anticipated customer needs and maintained a comprehensive understanding of the menu and daily specials.

- Cultivated a positive work environment, collaborating with a team of 70 employees.

- Managed a portfolio of Global 2000 clients, delivering new product information for sales and marketing teams that generated 65% new leads and 58% increase in sales revenue from $2.5M to $4.25M.

- Conducted market research to identify emerging opportunities and recommend strategic adjustments to capture untapped markets.

- Onboarded new customers enhancing their understanding of IT storage solutions and best practices. Leveraged knowledgebase, technical and sales development specialist.

- Provided exceptional service in a high-volume tequila bar, showcasing organizational and interpersonal skills.

- Successfully managed large parties, ensuring seamless coordination of food and drink orders.

- Maintained in-depth product knowledge of the menu and daily specials.

- Contributed to a positive work environment in collaboration with a team of 30 employees.