Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaime Tamayo Flores

Miami,Fl 33137

Summary

Driven, bilingual professional with great communication skills and goal-oriented mindset. As a registered nurse transitioning to a hospitality and server role, I bring a unique blend of skills that enhance the guest experience and ensure top-notch service. My expertise in communication and active listening, honed through patient interactions, allows me to understand and respond to guests’ needs effectively. I excel in managing high-pressure situations with calm and efficiency, ensuring smooth operations even during busy periods. My attention to detail and organizational skills, developed through meticulous patient care and record-keeping, ensure that every aspect of service is handled with precision. Additionally, my problem-solving abilities and empathy, integral to patient care, translate into creating a welcoming atmosphere and resolving guest concerns with sensitivity and professionalism.


Overview

8
8
years of professional experience

Work History

Server/Sales associate

Prime 112 LLC
10.2018 - Current
  • Collaborated with various team members to meet guests' requests.
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Cross-trained and provided backup support for organizational leadership.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances. Secured spa and restaurant reservations by phone and on-site for guests.

Deliveries Associate

Home Depot
06.2018 - 10.2018
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered, set up and installed equipment in customer homes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Real Estate

Nationwide Real Estate Executives
04.2016 - 06.2018
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Education

Associate Of Science - Nursing

Keiser University
Doral Campus
08-2022

Skills

  • Organized/Attentive to Detail
  • Critical Thinker
  • Analytical
  • Empathetic
  • Computer Proficient
  • Bilingual: English/Spanish

Timeline

Server/Sales associate

Prime 112 LLC
10.2018 - Current

Deliveries Associate

Home Depot
06.2018 - 10.2018

Real Estate

Nationwide Real Estate Executives
04.2016 - 06.2018

Associate Of Science - Nursing

Keiser University
Jaime Tamayo Flores