Andrew Myers
Roy,UT
Summary
Adaptable and detail-focused IT Support Specialist skilled in technical troubleshooting, software installation, and network diagnostics. Strong skills in analytical thinking. Excels in enhancing customer satisfaction through effective issue resolution and strong communication.
Overview
4
4
years of professional experience
Work History
Data Annotator
Tesla
Draper, UT
05.2025 - 08.2025
- Annotated ~500 Videos Daily
- Achieved 100% Quality & 100% Productivity Metrics
- Collaborated with team members to ensure consistency in data labeling standards.
- Utilized annotation tools to efficiently label images and video for grok AI and Optimus Robot training.
IT Support Specialist
Dell
Sandy, UT
01.2022 - 02.2023
- Resolved technical issues through effective troubleshooting and support for end-users.
- Provided technical support to end-users via phone, email, and remote assistance tools and used Ticketing systems.
- Diagnosed hardware and software issues.
Education
No Degree - Computer Information Science
Dixie State University
St. George, UT01-2013
Skills
- Technical support & troubleshooting
- Computer proficiency
- Data Annotation
- Remote support
- Customer service
- Critical thinking
- Data Entry
- Hardware diagnostics
- Adaptability to tools
Timeline
Data Annotator
Tesla
05.2025 - 08.2025
IT Support Specialist
Dell
01.2022 - 02.2023
No Degree - Computer Information Science
Dixie State University
Technologies
- C#
- C++
- Python
- Machine Learning
- Microsoft Word
- Microsoft Outlook
- MS Visual Studio Code
- Microsoft 365
- Unity (3D Game Development)
- Blender (3D Modeling & Animation)
- Gimp & Photoshop (Graphic Design, Image Editing)