Andrew Nelson
Plymouth,NH
Summary
Results-driven professional with experience in pest control sales, service operations, and retail leadership. Known for effective communication, problem solving, and customer consultation, with a strong record of sales performance, training others, and delivering monthly sales presentations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Pest Control Consultant
JP Pest Services
Laconia, New Hampshire
03.2024 - Current
- Consistently ranked as a top performer on the residential sales team
- Advised homeowners on tailored treatment options and prevention plans, enhancing customer satisfaction
- Completed monthly sales presentations at central branch meetings
- Cultivated positive relationships with staff and management, fostering a collaborative work environment
- Trained newly hired colleagues on job responsibilities
Operations Manager
JP Pest Services
Laconia, New Hampshire
03.2023 - 03.2024
- Managed inventory for pest control supplies, equipment, and vehicles
- Monitored service quality, safety compliance, and company standards
- Trained technicians on pest control procedures and customer communication
- Resolved customer concerns and escalated service issues quickly
- Reviewed work orders, service records, and field reports
Service Professional/ Wildlife Support Specialist
JP Pest Services
Laconia , NH
09.2020 - 03.2023
- Executed full wildlife exclusions, preventing animal entry and mitigating property damage
- Developed and secured wildlife contracts, expanding service offerings and enhancing client relationships
- Achieved WCO Level II licensing by completing required training and exams
- Conducted comprehensive pest inspections for JP Pest Services routes, identifying potential issues and ensuring compliance with safety standards
- Applied pest control treatments following company safety and service procedures
Store Manager
Zumiez Inc
Tilton, New Hampshire
10.2018 - 08.2020
- Led Zumiez store operations, supporting daily sales, service, and merchandising standards
- Coached associates on customer engagement, product knowledge, and selling techniques
- Trained new team members on procedures, policies, and brand expectations
- Oversaw inventory counts, stock replenishment, and shipment processing
- Monitored loss prevention practices and maintained secure cash handling
- Communicated with district leadership on store needs, staffing, and operational issues
Education
Bachelor of Arts - History
Plymouth State University
NH05-2016
Bachelor of Arts - Philosophy
Plymouth State University
NH05-2016
Skills
- Customer consultation
- Sales presentations
- Technical training
- Process optimization
- Service record management
- Team leadership
- Problem solving
- Effective communication
Certification
- Wildlife Control Operator Level II
- Pest Control Operational License F1, F2, F3
- Competent at Heights Certified
Timeline
Pest Control Consultant
JP Pest Services
03.2024 - Current
Operations Manager
JP Pest Services
03.2023 - 03.2024
Service Professional/ Wildlife Support Specialist
JP Pest Services
09.2020 - 03.2023
Store Manager
Zumiez Inc
10.2018 - 08.2020
Bachelor of Arts - History
Plymouth State University
Bachelor of Arts - Philosophy
Plymouth State University