Andrew Norquist
Yorkville,IL
Summary
Motivated and reliable team leader with a strong mechanical aptitude and a great work ethic. Proven track record of showing up every day, solving problems on the fly, and keeping things running safely in fast-paced environments. Quick to learn new technical skills, comfortable working with my hands, and fully committed to the high standards of safety and attendance required for the Tesla Pathway to START Program.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks Coffee
Aurora, IL
10.2023 - Current
- Managed daily operations, delegated tasks, and coached team to maintain swift service.
- Adjusted shift hours to cover gaps, ensuring seamless store operations.
- Ensured team adhered to daily safety, sanitation, and compliance standards.
- Handled cash management, inventory tracking, and opening/closing procedures accurately.
Barista
Starbucks Coffee
Aurora, IL
10.2021 - 10.2023
- Handled high-volume orders quickly and accurately during peak morning rush hours.
- Worked closely with shift supervisors and coworkers to solve bottlenecks and keep the workspace organized.
Dishwasher / Maintenance Support
Burnt Barrel
Yorkville, IL
01.2020 - 10.2021
- Operated high-volume commercial cleaning equipment while strictly following chemical and workplace safety guidelines.
- Partnered with the kitchen crew to keep up with the fast pace of a busy restaurant environment.
Education
High School Diploma -
Yorkville High School
Yorkville, IL05-2022
Some College (No Degree) -
Arizona State University
Skills
- Shift Management
- Team Coaching
- Labor Coordination
- Problem Solving
- Safety-First Mindset
- Conflict resolution
- Following Strict Protocols
- Equipment Maintenance
- Dependable Attendance
- Shift Flexibility
- Strong Work Ethic
Certification
Managers Food Handlers License, 10/01/23
Technical Apptitude And Hands On Projects
- Appliance & Mechanical Repair, Diagnosed and fixed a broken household refrigerator ice maker by taking apart the housing, using a blow dryer to safely clear a frozen water line, and putting it back together perfectly.
- Equipment Maintenance, Routinely disassembled and deep-cleaned heavy-duty commercial Hobart dishwashing systems once a month to keep them running smoothly and safely.
- Tools & Equipment Experience, Experienced with various hand and power tools, including drills and reciprocating saws (Sawzalls) used for cutting metal and making quick household fixes.
- Assembly Work, Comfortable reading instructions and blueprints to build complex multi-piece furniture and items correctly.
Personal Information
Available for a 100% attendance schedule | Open to nationwide relocation upon program completion
Timeline
Shift Supervisor
Starbucks Coffee
10.2023 - Current
Barista
Starbucks Coffee
10.2021 - 10.2023
Dishwasher / Maintenance Support
Burnt Barrel
01.2020 - 10.2021
High School Diploma -
Yorkville High School
Some College (No Degree) -
Arizona State University