Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
UC Health
Cincinnati
02.2023 - Current
Delivered compassionate patient care in accordance with UC Health standards along side nursing staff and other care team members.
Monitored vital signs and reported changes to medical teams promptly.
Documented patient information accurately in electronic health records systems.
Educated patients on basic healthcare practices and post-discharge instructions.
Customer Service Sales Representative
Shelton Fireworks
West Harrison
04.2018 - 08.2023
Assisted customers in selecting appropriate fireworks for events and celebrations.
Coordinated inventory management to ensure product availability during peak seasons.
Trained new staff on customer service practices and product knowledge.
Front Desk Associate
Planet Fitness
Harrison
04.2021 - 09.2021
Managed phone calls, directing inquiries to appropriate departments promptly.
Handled guest complaints efficiently, providing solutions to enhance satisfaction.
Handled payment processing and provided customers with receipts and proper bills and change.