Nevaeh Thomas
Des Moines
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
2
2
years of professional experience
Work History
PATIENT CARE TECHNICIAN
Mary Greely
Ames
03.2024 - 04.2025
- Provide compassionate care to patients, assisting with daily activities and monitoring vital signs
- Collaborate with nurses to ensure optimal patient comfort and recovery
- Meticulously maintain patient records and medical equipment
- Implement stringent hygiene protocols to prevent infections and ensure a safe healthcare environment
- Streamline patient admission and discharge processes, reducing wait times and improving patient satisfaction
- Consistently receive positive feedback from patients and families
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
REMOTE INSURANCE AGENT
Maximus
Des Moines
08.2023 - 03.2024
- Review and screen the provider application and relevant documentation accompanying the application
- Enter information into the Provider Database Management System
- Research, verify, and document information pertaining to the provider by accessing applicable government agency systems as part of the provider enrollment process
- Contact providers to obtain missing or incomplete information from the provider application
- Work with Site Visit Field Staff to collect and verify results from site visits
Package Handler
UPS
Des Moines
01.2023 - 08.2023
- Protected company inventory by maintaining and organizing storage areas.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Complied with federal, state, and company regulations regarding package handling.
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Maintained a clean work environment by removing debris from the loading dock area.
Education
High School -
Bloom High School
Chicago Heights, IL05.2022
Skills
- Computer skills
- Sales
- Front desk
- Hospitality
- Customer service
- Communication skills
- Supervising
- Computer literacy
- Guest services
- Problem solving
- Conflict resolution
- Vital signs monitoring
- Infection control
- Hygiene compliance
- Package sorting
- Loading procedures
Timeline
PATIENT CARE TECHNICIAN
Mary Greely
03.2024 - 04.2025
REMOTE INSURANCE AGENT
Maximus
08.2023 - 03.2024
Package Handler
UPS
01.2023 - 08.2023
High School -
Bloom High School