Andrew Nwachukwu
San Jose,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
AV Tech/Desktop Supervisor
ProActive Business Solutions
Oakland, CA
02.2019 - 06.2024
- Analyzed key performance indicators to identify effective strategies.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Created new strategies for improving customer service standards within the organization.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Audited company's legal documents to verify compliant policies and procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Tech Specialist
Valley Water
San Jose, CA
06.2022 - 12.2022
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Worked well in a team setting, providing support and guidance.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Supported live events with well-controlled lights, sound and video streaming.
- Interfaced with customers to explain operation and instill confidence in installed systems.
Software Operator
Zoox
San Francisco
09.2019 - 02.2020
- Worked outside in all weather conditions.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
- Prepared reports and technical documentation of day-to-day production processes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Conducted vehicle readiness, complete software and hardware tests.
Education
Bachelor of Science - Management Information Systems
San Jose State
San Jose, CA12-2017
Skills
- Incident investigation
- Access control
- CCTV monitoring
- Time management
- Risk assessment
- Effective communication
- Detail-oriented
- Defensive tactics training
- Security systems
- Superior customer service
- Surveillance expertise
- Inventory control
- Analytical thinking
- Documentation and reporting
Timeline
Tech Specialist
Valley Water
06.2022 - 12.2022
Software Operator
Zoox
09.2019 - 02.2020
AV Tech/Desktop Supervisor
ProActive Business Solutions
02.2019 - 06.2024
Bachelor of Science - Management Information Systems
San Jose State
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