Andrew O'Gorman
Mesa,AZ
Summary
Dedicated and skilled technician seeking to leverage my passion for the low voltage industry. My goals are to contribute to a dynamic team and further my career.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Low Voltage Technician
ECAM-Phoenix
2024.08 - 2026.09
- Installed and configured low voltage systems, including security cameras, access control systems, and fire alarms
- Collaborated with clients to assess needs and deliver tailored low voltage installation solutions
- Interpreted blueprints, schematics, and technical drawings to accurately install low voltage systems
- Managed equipment and material inventory to ensure availability for timely project completion
- Adhered to safety protocols during all installations, minimizing risks associated with electrical work
- Collaborated with team members on large-scale projects requiring coordination of multiple technicians
- Terminated, labeled, and organized wiring to support clean, accurate installations.
- Troubleshot equipment issues and restored service for security and communication systems.
- Mounted devices, panels, and hardware according to site specifications and drawings.
- Pulled cable through conduit, ceilings, and walls while maintaining safety standards.
- Documented completed work, material usage, and installation details for service records.
- Demonstrated reliability as a team member by consistently meeting deadlines without compromising quality standards.
- Worked with a team of veteran technicians installing custom camera systems for large data center for Google.
Member Service Representative
SUNLIFE
2023.11 - 2024.08
- Handled 40-50 inbound calls per day as the primary contact for clients’ members, answered customer inquiries, and identified solutions to problems.
- Offer excellent customer service by providing complete and accurate information to clients in a multi-tasking, high-pressure environment that requires attention to detail.
Assistant Manager
AMERICAN LUBE FAST
2023.11 - 2023.11
- Led store opening procedures, ensuring smooth operational transitions for customers and staff.
- Managed daily sales and quotas, overseeing cash register and bank deposits to maintain financial accuracy.
Service Center Manager
VALVOLINE
2019.10 - 2022.07
- Offered a comprehensive range of services, including oil changes, filter replacements, fluid exchanges, tire rotations, and preventive maintenance.
- Monitored inventory levels, ordered supplies, and maintained availability of required service parts.
- Led daily service center operations, ensuring efficient workflow, safety compliance, and consistent customer service.
Assistant General Manager
JIFFY LUBE
2015.07 - 2017.03
- Managed team of store employees, overseeing hiring and termination processes to ensure staffing effectiveness.
- Excelled in customer service and sales roles, enhancing store profitability and effectively reducing controllable expenses.
Low Voltage Installer
MONARCH INFORMATION SYSTEMS
2014.06 - 2015.07
- Job duties included running cables for network installations, terminating data jacks and RJ45s, organizing network cables and troubleshooting connection issues.
Education
High School Diploma -
West High School
Torrance, CA2014-05
Skills
- Low Voltage Installation
- Electrical expertise
- Precision hand tools
- Troubleshooting complex issues
- Technical problem-solving
- Advanced computer skills
- Inventory Management
- Effective management capabilities
- Outstanding customer service skills
- Exceptional communication skills
- Highly organized with meticulous attention to detail
- Dependable and consistently reliable
- Quick learner with a strong ambition
- OSHA standards and codes
Certification
OSHA 10 Hour Outreach Training Program - Construction
Timeline
Low Voltage Technician
ECAM-Phoenix
2024.08 - 2026.09
Member Service Representative
SUNLIFE
2023.11 - 2024.08
Assistant Manager
AMERICAN LUBE FAST
2023.11 - 2023.11
Service Center Manager
VALVOLINE
2019.10 - 2022.07
Assistant General Manager
JIFFY LUBE
2015.07 - 2017.03
Low Voltage Installer
MONARCH INFORMATION SYSTEMS
2014.06 - 2015.07
High School Diploma -
West High School