Andrew Ogram
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Jabida Corp
Orlando
01.2021 - Current
- Managed daily operations and ensured team compliance with company policies.
- Coordinated staff to optimize workflow, enhancing service standards and team performance.
- Led training sessions for new employees on company procedures and systems.
- Developed strategies that improved customer service and effectively addressed client concerns.
- Managed customer service inquiries and complaints in a timely manner.
- Facilitated communication between departments, promoting collaboration and improving operational efficiency.
- Oversaw inventory management processes to ensure accurate stock levels.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Delegated work to staff, setting priorities and goals.
Education
Colonial High School
Orlando, FloridaSkills
- Operational management
- Team coordination
- Staff training
- Inventory control
- Customer service
- Policy enforcement
- Time management
- Effective communication
- Problem solving
- Google drive
- Adaptability and flexibility
Languages
English
Professional
Timeline
Assistant Manager
Jabida Corp
01.2021 - Current
Colonial High School