Andrew Parsons - Automotive Technician /General Manager - Parsons Auto Repair

Summary

Detail-oriented Automotive Technician with a strong work ethic and a proven track record in preventive maintenance and troubleshooting. Committed to enhancing customer satisfaction through timely, accurate repairs and streamlined processes.

Overview

30

years of professional experience

Work History

Automotive Technician /General Manager

Parsons Auto Repair

Livingston, TN

05.1996 - Current

Diagnosed and repaired vehicle systems, ensuring optimal performance and safety standards.
Conducted routine maintenance services, enhancing vehicle reliability and customer satisfaction.
Utilized diagnostic tools to identify issues, streamlining repair processes and reducing turnaround time.
Collaborated with parts suppliers to ensure timely availability of necessary components for repairs.
Maintained accurate records of services performed, supporting accountability and customer follow-up initiatives.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.

Education

High School Diploma -

Livingston Academy