Psychology student at the University of Houston seeking opportunities to build experience in counseling and mental health services. Long-term goal is to become a licensed therapist and support diverse clients through empathetic, evidence-based care.
Overview
4
4
years of professional experience
Work History
Computer Lab Assistant (Work-Study)
University of Houston
01.2025 - Current
Assist students with computer and software use, including login, printing, and basic troubleshooting.
Provide clear and patient explanations to students with varying levels of technical comfort.
Monitor the lab to maintain a quiet, respectful environment that supports academic success.
Manage multiple requests at once, demonstrating strong customer service, organization, and time management.
Barista
Starbucks
05.2022 - 12.2024
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils, and seating areas daily.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Packaged bagels, muffins and other food items for customer purchase.
Used POS system to accurately enter orders and process payments.
Volunteer
The Salvation Army Family Store & Donation Center
12.2023 - 12.2023
Represented organization positively and professionally while providing community with much-needed services.
Communicated with staff members to stay informed about volunteer opportunities and events.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX
05.2027
Skills
Counseling & Interpersonal Skills
Active listening and empathetic, nonjudgmental communication
Awareness of confidentiality, boundaries, and ethical behavior
Comfortable interacting with individuals from diverse backgrounds
Academic & Research Skills
Ability to read and summarize empirical journal articles in psychology
Proficient with APA 7th edition for written assignments and presentations
Foundational knowledge of research design, surveys, and basic statistics
Technical & Professional Skills
Microsoft Word, PowerPoint, Excel; Canvas
Basic troubleshooting in a computer lab environment
Strong written and verbal communication
Time management and organization balancing coursework and work-study