Summary
Overview
Work History
Education
Skills
Research
Timeline
Generic

Makiya Roberts

South Euclid

Summary

Passionate Psychology student with hands-on experience supporting individuals in addiction recovery and conducting research on mental health impacts of COVID-19. Skilled in data analysis, research methods, and collaborative teamwork. Eager to apply psychological and neurological insights to develop innovative, empathetic solutions in caregiving technology. Motivated to contribute in a fast-paced startup environment and make a meaningful impact on well-being through science-driven tools.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Target
Mayfield Heights
05.2023 - Current
  • Stock and organize merchandise efficiently, ensuring shelves are fully stocked, neat, and easy for customers to browse, supporting optimal store presentation and inventory accuracy.
  • Deliver exceptional customer service by actively engaging with shoppers, answering questions, providing product recommendations, and resolving concerns with professionalism and empathy.
  • Utilize strong communication skills to build positive relationships with customers and team members, fostering a welcoming and cooperative store environment.
  • Collaborate closely with coworkers and management to maintain store operations, including inventory management, restocking, merchandising, and compliance with safety and company standards.
  • Apply problem-solving skills to quickly address customer issues and operational challenges, ensuring smooth and efficient store functioning.

Support Staff Member

Alliant Treatment Center
Euclid
11.2024 - 01.2026
  • Assisted individuals struggling with addiction by addressing their daily needs, including meal preparation and maintaining a clean environment
  • Worked in the pantry and served breakfast, lunch, and dinner to clients
  • Helped clean and organize the women’s dormitory to ensure a safe and comfortable living space
  • Provided emotional and physical support to clients, contributing to a compassionate care environment

Education

Some College (No Degree) - Psychology

Eastern Michigan University
Ypsilanti, MI

Skills

Communication Skills

Analytical & Critical Thinking

Research Skills

Emotional Intelligence & Empathy

Observation & Attention to Detail

Counseling & Interpersonal Skills

Cultural Competence & Sensitivity

Research

Impact of COVID-19 on College Students — Eastern Michigan University

  • Conducted qualitative and quantitative research to explore the effects of the COVID-19 pandemic on college students’ mental health and academic performance
  • Designed and administered surveys and interviews to gather firsthand data from participants
  • Analyzed data using online articles and statistical tools to identify key trends and challenges faced by students
  • Presented findings in a detailed report, highlighting psychological impacts and potential coping strategies

Timeline

Support Staff Member

Alliant Treatment Center
11.2024 - 01.2026

Retail Sales Associate

Target
05.2023 - Current

Some College (No Degree) - Psychology

Eastern Michigan University

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