Andrew Paul
Phillps Ranch,USA
Summary
Sales professional with extensive experience at Johnson Controls, specializing in lead generation and account management. Proven ability to cultivate strong client relationships and utilize CRM systems to enhance sales performance. Strong analytical skills and problem-solving capabilities, dedicated to delivering outstanding customer service and meeting strategic sales objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HVAC Service Sales Consultant
Johnson Controls
Huntington Beach, CA
07.2024 - Current
- Utilized CRM systems to track leads, sales activity, and customer interactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Assisted in developing sales strategies and setting targets for different accounts.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with vendors and clients for contract execution.
- Analyzed contract terms to identify potential issues and recommend solutions.
Mobile Expert
T-Mobile
Arcadia, CA
01.2019 - Current
- In this role, I went above and beyond to meet sales quotas with integrity, compassion, and composure via B2C and B2B interactions while offering a best-in-class customer service experience.
Customer Service Representative
IKEA
Covina, CA
01.2017 - 01.2019
- In this role, I reviewed customer data to assess current issues and determine potential solutions, reviewed account and service histories to identify trends and issues, and escalated customer concerns, store issues and inventory requirements to supervisors.
Quality Representative
IKEA
Covina, CA
01.2010 - 01.2017
- In this role, I recommended corrective actions to minimize product defects, conducted thorough inspections and tests of materials and products to ensure compliance with specifications, and oversaw internal transfers to ensure accurate inventory.
Education
Bachelor's of Science - International Business
California Polytechnic University of Pomona
Pomona, CA05.2024
Associates Degree for Transfer -
Mt. San Antonio College
Walnut, CA01.2022
Skills
- Critical thinker
- Problem solver
- oral and written communication
- Hunter-sales oriented
- Interpersonal skills
- CRM systems
- Lead generation
- Sales forecasting
- Sales funnel management
- Account management
Certification
- Entytle
- Atlas
- Google Analytics
- Salesforce
- Power BI
- Microsoft Word, Excel, and PowerPoint
Languages
English, Spanish
Timeline
HVAC Service Sales Consultant
Johnson Controls
07.2024 - Current
Mobile Expert
T-Mobile
01.2019 - Current
Customer Service Representative
IKEA
01.2017 - 01.2019
Quality Representative
IKEA
01.2010 - 01.2017
Bachelor's of Science - International Business
California Polytechnic University of Pomona
Associates Degree for Transfer -
Mt. San Antonio College
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